EXPERIENCE AND TECHNOLOGIES:

• Minimum 3 years’ hands-on experience with Cisco Meraki networking equipment (switches, routers, firewalls).
• Proficient in Hyper-V administration, including clustering, virtual networking, replication and storage integration.
• Strong knowledge of Veeam Backup & Replication, backup policies, disaster recovery planning, and restore procedures.
• Windows Server administration (2016/2019/2022), Active Directory, DNS, DHCP, Group Policy.
• Office 365 administration in hybrid environment.
• Familiarity with ITSM platforms such as SolarWinds, CheckMK, or equivalent monitoring tools.
• Solid understanding of networking protocols (TCP/IP, DNS, VPN, VLANs, SD-WAN).
• Experience supporting secure remote access technologies.
• Strong documentation skills and an ability to clearly communicate complex technical topics.
• Ability to work independently and under pressure in a fast-paced support environment.
• Experience in large projects deployment implementing infrastructure, software, hardware following best practices
• Time management, exceptional organisational skills, workload prioritising highly advantageous

ADDITIONAL SKILLS & ATTRIBUTES:

• Excellent diagnostic and problem-solving skills.
• Strong customer focus with excellent communication skills.
• Proactive approach to system monitoring and issue prevention.
• Experience in leading or participating in infrastructure projects.
• Willingness to take ownership of high-priority incidents and see them through to resolution.
• Full UK Driving License.
  Please note: that we are unable to offer sponsorship for this position. Candidates must already have the right to work in the UK at the time of application.
  Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back you have not been shortlisted for this role.
  Job Types: Full-time, Permanent

Benefits:

• Company pension
• Free parking
• On-site parking

Work Location: In person
Reference ID: GBA IT Suppor

Please refer the Job description for details