Level 3 Support Engineer at OTP Bank Nyrt.

Budapest, Central Hungary, Hungary -

Full Time

Start Date

Immediate

Expiry Date

06 Mar, 26

Salary

0.0

Posted On

06 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Troubleshooting, Log File Analysis, Codebase Investigation, Collaboration, Python, NoSQL, Linux, macOS, Erlang, Elixir, Problem-Solving, Continuous Learning, Communication, DevOps, Distributed Systems

Industry

Banking

Description

Together we make an impact! OTP Bank is a leading banking group in Central and Eastern Europe. As one of the largest employers in Hungary, we provide long term employment opportunity. Our mission is to shape the future by building on our traditions and continuously working on innovative solutions. Our team is at the forefront of building innovative fintech solutions that support millions of users and businesses. We combine deep technical expertise with a passion for solving real-world problems in a fast-paced, collaborative environment. We count on you in these tasks: Troubleshooting production issues through log file analysis and codebase investigation Collaborating with developers, DevOps engineers, and product owners Proposing and implementing out-of-the-box ideas to improve support processes and documentation Gaining insights into both IT infrastructure and business workflows Working in a Linux/macOS environment with tools and technologies like Python, NoSQL databases, and distributed systems Participating in on-call duties as part of our 24/7 support model (regular working hours with occasional on-call shifts) You are welcome to apply if you have: a technical background (degree in Computer Science, Engineering, or related field 1–3 years of professional experience in a technical or support role familiarity with Linux/macOS, Erlang/Elixir, Python, and NoSQL technologies strong communication skills and a collaborative mindset a passion for problem-solving and continuous learning Why it is good to join us: Hungary's largest financial player provides you with predictability, stability, and development opportunities As an innovative employer, we offer a comprehensive training system, career opportunities, and support in your professional development A friendly, open team awaits you, where we provide solutions to our customers' needs every day and also pay attention to each other We offer competitive benefit and cafeteria package We provide a private health insurance service package and support your health fund and voluntary pension savings We offer numerous employee discounts (e.g., for mobile phones, loans, bank accounts, vacations) Hybrid work Work on cutting-edge fintech systems Your future workplace: Budapest, 13. district

Responsibilities

The Level 3 Support Engineer will troubleshoot production issues and collaborate with various teams to improve support processes. They will also work in a Linux/macOS environment using technologies like Python and NoSQL databases.