Lexus Sales Manager at Hoffman Auto Group

East Hartford, Connecticut, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Aug, 26

Salary

25000.0

Posted On

09 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Management, Inventory Management, Customer Service, Team Leadership, Sales Training, Gross Profit Maximization, CRM Management, Vehicle Appraisal, Closing Skills, Market Analysis, Compliance, Advertising Planning

Industry

Retail Motor Vehicles

Description

Job DetailsJob Location: East Hartford , CT 06108Salary Range: $15,000.00 - $25,000.00 Base+Commission/monthRole Purpose Responsible for planning, organizing, controlling and measuring the employees and activities of the new and used vehicle departments. Responsible for keeping new vehicle inventory records. Place orders and preference new vehicles in conjunction with general manager and/or owners. Candidate must have prior Sales Manager experience; luxury brand background preferred but not required. Must demonstrate exceptional customer service standards with a proven history of high CSI performance. Strong expertise in sales team training, team building, and leadership development is essential. Deep understanding of both new and used vehicle markets is required, with a sharp focus on maximizing gross profit, inventory turn, and overall departmental performance. Leadership Brand Specialists. Core Accountabilities Establish long and short-range goals for the sales staff, regarding new and used vehicles (volume & gross). Recommend new car inventory to be stocked by color, model and equipment. Ensure manufacturer CSI standards are being adhered to; promote applicable surveys to ensure high CSI within the dealership. Ensure sales personnel are up to date (per manufacturer standards) on training and certifications; enroll in applicable training as needed. Ensure that dealership is eligible for all manufacturer awards and distinctions based on certifications and training. Train salespeople in closing skills and vehicle sales. Coordinate swaps with other dealerships, with objective of maintaining best inventory for the dealership. Report all sold vehicles to manufacturer per guidelines. Maintain sales log daily. Ensure that all supervised employees are entering complete and accurate customer contact information into ADP Drive CRM tool. Utilize Red Flag and OFAC software properly to ensure compliance. Merchandise new and used inventory effectively, ensuring cleanliness and attractive display of vehicles. Direct lot attendant as needed to ensure safe, clean, “ready to sell” vehicles at all times. Ensure new/used vehicle lot is kept clean and support lot attendants in the upkeep of the property. Work new and used vehicle deals with salespeople; assist with closing deals. Ensure all customers are turned over to the business department. Appraise trade-ins. Check deal paperwork to ensure compliance with DMV and finance institution requirements. Communicate manufacturer and/or dealership programs and incentives to sales staff as necessary, with objective of increasing new car gross and F&I penetration. Plan and develop advertising for dealership, in conjunction with general manager. Develop and produce CRM campaigns and lists to support various mailings, events, owners clinics, sales campaigns and new vehicle launches. In support of the General Sales Manager, develop new strategies and activities to create sales opportunities such as evaluating lead providers, conducting Google preview searches, promoting usage of customer data mining software and consideration of digital vendor/partner proposals. QualificationsCompetencies and Qualifications High School Diploma 3-4 years’ experience in a sales orientated environment preferred Can adapt and embrace change with an internal and external customer centric mindset Act as an advocate for teammates and have a strong commitment to technology advancement Possesses effective communication skills: oral, written, listening Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers

Responsibilities

Responsible for planning and controlling the activities of new and used vehicle departments to maximize profit and inventory turn. This includes managing sales staff, maintaining manufacturer CSI standards, and overseeing vehicle merchandising.