Liaison & Administrative Support Officer (DGHS – Planning & Research Divisi at Noora Health

Dhaka, Dhaka Division, Bangladesh -

Full Time

Start Date

Immediate

Expiry Date

07 Mar, 26

Salary

0.0

Posted On

07 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative Coordination, Communication Skills, Documentation Skills, Interpersonal Skills, Organizational Skills, Time Management, MS Office Proficiency, Fluency in Bangla, Fluency in English

Industry

Non-profit Organizations

Description

WHO WE ARE Noora Health Bangladesh is part of Noora Health’s broader mission to improve health outcomes and strengthen health systems by equipping family caregivers with essential skills to care for their loved ones. Founded in 2014, Noora Health turns hospital hallways and waiting rooms into classrooms by tapping into the most compassionate resources available for the patient’s care: their own family. With support from governments and partners in India, Bangladesh, Indonesia, and Nepal, Noora Health has trained more than 35 million caregivers and patients across 12,600+ facilities using their flagship caregiver education and training curriculum, the Care Companion Program (CCP). In a cohort of patients, the CCP reduced post-surgical cardiac complications by 71%, maternal complications by 12%, newborn complications by 16%, and newborn mortality by 18%. Noora Health is an Audacious Project Grantee and received the Skoll Foundation Award for Social Innovation. To learn more, watch our TED Talk, Skoll feature, or read about our partnership with the World Health Organization. ROLE DETAILS To ensure the timely and efficient facilitation of Noora Health’s program-related administrative activities, including the issuance of call-up letters, coordination of official communications, and ongoing liaison with the Directorate General of Health Services (DGHS) Planning and Research Division. The position aims to strengthen GO-NGO collaboration and maintain adherence to government policies, administrative procedures, and ethical standards. WHAT YOU WILL DO Support the timely preparation, review, and issuance of official call-up letters, meeting notes, and related documentation. Facilitate and track official communications, approvals, and correspondences relevant to Noora Health’s programs. In time support for smooth coordination of GO-NGO collaboration processes in alignment with DGHS administrative protocols. Assist DGHS counterparts in compiling, organizing, and maintaining records or files related to Noora Health-supported activities. Assists in organizing Noora health event, meetings as per requirements. Monitor and follow up on pending actions, ensuring timely completion of program-related administrative tasks. Uphold confidentiality, ethical conduct, and compliance with all government and organizational regulations. Prepare Monthly brief reports on th eprogress of his/her daily activities to Noorah Health. As required the position will provide administrative support to the PR division of the DGHS. WHAT WE ARE LOOKING FOR Bachelor’s degree in Public Administration, Health Management, Social Sciences, or a related field (Master’s preferred). Experience: 2-3 years of relevant experience in administrative coordination preparing of official lettes and other documents, preferably in a government office or NGO-health collaboration setting. Strong communication, documentation, and interpersonal skills. Sound understanding of government procedures and official correspondence. Excellent organizational and time management abilities. Proficiency in MS Office applications (Word, Excel, PowerPoint). Bangla & English typing. Fluency in both Bangla and English (written and spoken). WHAT WE VALUE At Noora Health, we value diversity, equity, and inclusion, and we understand the value of developing a team with different perspectives, educational backgrounds, and life experiences. We prioritize diversity within our team, and we welcome candidates from all gender identities, castes, religious practices, sexual orientations, and abilities – among many others. We encourage people from all backgrounds to apply for positions at Noora Health.

Responsibilities

The Liaison & Administrative Support Officer will facilitate program-related administrative activities and maintain communication with the Directorate General of Health Services. The role includes preparing official documents, tracking communications, and supporting GO-NGO collaboration.