Liaison Officer - Dental Services at ACT Health

City of Edinburgh, Scotland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

20 Sep, 26

Salary

84284.0

Posted On

22 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Organisational Skills, Time Management, Communication Skills, Stakeholder Liaison, Claims Processing, Dental Environment Experience

Industry

Hospitals and Health Care

Description

Employment Type: Full Time, Temporary 6 Months with the possibility of extension and/or permanency Classification: Administrative Services Officer 3 (PN 49109) Salary: $78,755 - $84,284 (Plus 12.5%25 Super) Location: CHS Dental Administration Section: Dental services Closing Date: 6th July 2026 What can we offer you: • Competitive pay rates and excellent working conditions within a tertiary hospital. • Salary Packaging with many options that provide full fringe benefits tax concessions. • Flexible working conditions. • Access to Employee Assistance Program. • Access to onsite Physiotherapists. • Access to onsite cafes, staff cafeteria, pharmacy and gift shop. About the Role: Would you like to play a key role in providing consumers with the dental treatments they require? Are you passionate about customer service? The Dental Services Team is seeking a Liaison Officer to join their team on a temporary basis. This position plays a key role in coordinating clients removed from CHS Dental Waiting Lists, including referral to external providers, processing claims for payment (including Medicare through the Child Dental Benefits Scheme), and liaising with both internal and external stakeholders. This role is integral to ensuring eligible clients receive timely dental treatment. We are seeking someone with strong organisational skills who can provide high-level customer service, along with sound time management and communication skills, and previous experience in a dental environment. Please note selection may be based on written application and referee reports only. For more information regarding the position duties click here for the Position Description. Please note prior to commencement successful candidates will be required to: • Undergo a pre-employment National Police Check. To Apply: Please apply online by submitting a copy of your CV along with a 2-page Response to the Selection Criteria, listed in the Position Description. ***Please note applications submitted via an agency will not be accepted for this position*** Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person-centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website. Our Vision: creating exceptional health care together Our Role: to be a health service that is trusted by our community Our Values: Reliable, Progressive, Respectful and Kind CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply. If you would like further information regarding this opportunity, please contact Shamin Benny Cheeran at 0466 720 073 or at Shamin.Bennycheeran@act.gov.au. #LI-DNI

Responsibilities

Coordinate clients removed from dental waiting lists and manage referrals to external providers. Process payment claims, including Medicare through the Child Dental Benefits Scheme, and liaise with internal and external stakeholders.