Libraries & Council Services Assistant at Auckland Council

Howick, Auckland Region, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

28 Dec, 25

Salary

69.0

Posted On

29 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, People Skills, Digital Confidence, Social Media, Event Planning, Communication Skills, Empathy, Adaptability, Team Collaboration, Creativity, Te Ao Māori Understanding

Industry

Government Administration

Description

He angitūtanga: The opportunity The opportunity has arisen to work as a Libraries & Council Services Assistant in the Albert-Eden and Puketāpapa Local Board Libraries, based at the Mt Albert and Point Chevalier Libraries. This will require you to be flexible as you may need to work from other sites within the local board area, such as Epsom and Mount Roskill. Both the Mt Albert and Pt Chevalier Libraries are busy community libraries serving a diverse and vibrant community. Our library whānau is focused on caring for each other, our community, and our environment. We are looking for a flexible all-rounder to join and contribute as part of a high-achieving, cohesive, and dynamic team. You will be supporting the team and contributing to the day-to-day running of the library. As this is a customer service role, you will be helping customers from all walks of life. Many of our libraries are open 7 days a week so flexibility around working days, including weekends and late nights, is required. We are looking to fill a 19-hr, 12 month fixed term position. Shifts below: • 19 hours: Sunday (7 hrs Mt Albert Library), Monday (6 hrs Pt Chevalier Library), Wednesday (6 hrs) He kōrero mōu: About you You will have strong people skills, are flexible and adaptable to a library environment. You have a passion for customer service with a positive attitude towards serving people of all ages and backgrounds. You are eager to learn new skills and thrive in a busy work environment. We are looking for someone who:• Is Collaborative, creative and enthusiastic in planning, promoting and delivering events and programmes for all ages and diversity.• Brings a can-do attitude – reliable, full of ideas, and ready to make things happen.• Is digitally confident and skilled in social media. Understands and uses technology creatively and with confidence, able to support customers to successfully use information resources and devices.• Has a strong people focused, and empathy driven work ethic. Along with a positive attitude, pride in their work and in the ability to influence others positively.• Is reliable, adaptable and fosters great relationships with the team and our community.• Can demonstrate experience working with a diverse range of people.• Demonstrates excellent written and communication skills with a strong people focus.• Demonstrates an understanding of Te Ao Māori values and principles.• Has a clean driver’s licence Ngā āhuatanga kei a mātou: What we offer We offer a welcoming and supportive team, and a community that values the library as a welcoming community space. Here you’ll have an opportunity to grow your career within the Auckland Libraries team and Auckland Council. As part of our Auckland Council Group, you will gain access to many benefits and discounts. If you have the skills we are looking for, a positive attitude and want to be part of a fabulous team, apply now! Ehara taku toa, he takitahi, he toa takitini: My success is not mine alone, but the success of many. To view a copy of the position description, click here. Applications close Monday 6th October 2025 We encourage you to apply even if you don’t meet every requirement listed. What matters most is your ability to contribute to a purpose-driven environment where diverse experiences are valued. We know that transferable skills can come from experience gained from outside of work. At Auckland Council, you will join a dynamic, supportive environment where your mahi (work) will directly impact the lives of over 1.7 million Aucklanders. We offer flexible working conditions, a focus on well-being, and a culture of continuous improvement. We are proud to be recognised for our commitment to diversity, equity and inclusion. We are accredited by GenderTick, a signatory of the Pride Pledge. These commitments reflect our ongoing efforts to create a workplace where all staff feel valued, respected, and empowered to thrive. Together, we can create a Tāmaki Makaurau we can all be proud of. As part of our organisation, please view a range of our: benefits Tono Mai: Apply Now! Application close date: Monday 6th October 2025 Salary range:$65-69k Auckland Council is an equal opportunity employer. We serve the diverse communities of Tāmaki Makaurau and welcome applications from people of all backgrounds - regardless of gender, ethnicity, age, educational background, or religious beliefs. We also welcome applications from our Rainbow communities as well as disabled and neurodivergent people. We are committed to making our hiring process accessible to everyone. If you require any support or adjustments at any stage of the recruitment process, please let us know.

Responsibilities

You will support the team and contribute to the day-to-day running of the library. This role involves helping customers from diverse backgrounds and ensuring a welcoming environment.