Library Assistant B at Redstone Commercial Management

Hellam Township, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jul, 26

Salary

10.0

Posted On

17 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Computer proficiency, Communication skills, Library database management, Shelving, Data entry, Internet research, Technical support, Document scanning, Photocopying, Record keeping, Interlibrary loan, Cleaning, Organization, Teamwork

Industry

Description

Description Hours: 9-13 hours per week I Schedule: Tuesday and Thursday 11:30AM-4:00PM, 1st, 3rd & 5th Saturday 9:30AM-1:30PM Supervisor: Library Manager I Location: Kreutz Creek Library I Classification: Part-Time/Non-Exempt The Library Assistant will provide assistance to a diverse population of customers in using library resources. Assistance is given to customers in person, via phone, and via email. These resources include, but are not limited to: printed materials, digital media, online databases, internet searches, faxing, copying, and printing. The Library Assistant will also assist in the day-to-day functions of the Library – checking in/out materials, shelving books, opening/closing duties, creating/updating member records, etc. Requirements General Requirements The ideal candidate must enjoy working with a team, take pride in providing excellent customer service, and feel comfortable assisting a diverse community inclusive of all ages and backgrounds. This position requires someone who has strong communication skills and who is truly enthusiastic about helping others. It is important that the candidate be dependable, a self-starter and familiar with computer technology. Education & Experience Requirements Must have a high school degree (or equivalent). College experience is preferred. Computer proficiency is required. Customer service experience required. Previous library experience is preferred. General Requirements Candidate must enjoy being a team player and providing excellent customer service to a population of all ages. This position requires someone who has strong communication skills and who is truly enthusiastic about helping others. It is important that the candidate be dependable, a self-starter and feel comfortable using computers and performing other research-related duties. Duties and Responsibilities Performs duties related to checking in and checking out library materials. This includes using an item scanner, the ILS computer database and collecting fees. Creates new member records in and posts or responds to messages on member accounts. Checks materials that have been returned for good condition, completeness and other shelving requirements. Changes the status of materials in the ILS computer database. Shelves books and magazines that are returned to the library. Assists members locating materials in the library or at other libraries by using the ILS computer database, directing them to appropriate shelves, placing items on hold or requesting items via interlibrary loan. Assists members with the use of computer applications including the Internet and online databases. Makes referrals to Martin Library’s Information Services as needed. Assist members with public computer use and printing from computer. Must be knowledgeable enough to answer general computer, email, and internet questions. Make photocopies. Scan and email documents using photocopier. Performs opening and closing procedures, including light cleaning. Ensures that the appearance of the desk area, the shelving units and the sitting areas are neat, clean and organized. This includes reading shelves and re-shelving out of order materials. Inform members of Library policies and rules and enforces these. Provides guidance to the circulation desk volunteers and assists them when needed. Other duties as requested by the library director. Physical Requirements Must be able to lift up to 30 pounds from ground level to waist level and be able to bend, squat, and kneel occasionally throughout work shift. Must be able to push/pull carts weighing up to 120 pounds. Must be able to reach, lift, and stretch throughout the work day. Must be able to stand and/or walk up to four hours at a time. Must be able to sit for up to four hours at a time

Responsibilities

The Library Assistant provides customer service by assisting patrons with library resources, digital media, and computer usage. They also perform daily operational tasks such as checking materials in and out, shelving books, and maintaining the library's physical appearance.