Library Assistant (Clinical Support Portfolio) at RCSI
Dublin, County Dublin, Ireland -
Full Time


Start Date

Immediate

Expiry Date

15 Jul, 25

Salary

0.0

Posted On

25 May, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Interpersonal Skills, Management Skills, Flexible Approach, Professional Development

Industry

Education Management

Description

Reporting To: Clinical Librarian
Location: RCSI Library, Beaumont Hospital
School (or department): RCSI Library
Contract type/duration: Permanent, Full-time
Closing date for applications: 15 June 2025
Interview date: 3 July 2025 (provisional)
RCSI is a community of academic, research, clinical and professional staff working collaboratively to lead the world to better health. Here, you will thrive in an innovative and inclusive atmosphere and your personal development and wellbeing will be supported. We invite you to join us to help deliver on our exciting mission “To educate, nurture and discover for the benefit of human health”.
For each of the last six years, RCSI has been positioned in the Top 300 of universities worldwide in the Times Higher World University Rankings. We are proud that RCSI ranks fifth in the world for “Good Health and Well- being” in the Times Higher Education #SDG #SDG Impact Rankings 2024. This reflects our commitment to supporting people of all ages to live healthy lives and our work to promote the concepts of well-being and positive health. Our values of Respect, Collaboration, Scholarship and Innovation continue to unite and direct our purpose.
Innovating for a Healthier Future 2023-2027 is RCSI’s new five-year strategic plan. Through it, RCSI will enhance human health by meeting the health workforce needs of society, creating the insights and inventions that drive health improvements, and working in partnership with patients and the public in support of better health and well-being for all. The strategy unites the RCSI community in supporting the UN Sustainable Development Goals – with a particular focus on Goal 3, which targets good health and well-being. More details about RCSI can be found at www.rcsi.ie ; in particular.
RCSI is a community of academic, research, clinical and professional staff working collaboratively to lead the world to better health. Here, you will thrive in an innovative and inclusive atmosphere and your personal development and wellbeing will be supported. We invite you to join us to help deliver on our exciting mission “To educate, nurture and discover for the benefit of human health”. We seek candidates whose experience to date has prepared them to contribute to our commitment to the “Race Equality Action Plan 2025-2029” at RCSI. Our students come from all walks of life and so do we. We hire great people from a wide variety of backgrounds. This makes our university stronger and ensures we hire the best talent.

Responsibilities
  • Delivering excellent customer service at all times by providing a welcoming, supportive and efficient service to all library users.
  • Providing classroom based and online assistance to the Clinical Librarian and others by delivering basic introductory training sessions and assisting with hands-on help in other sessions.
  • Supporting the Clinical Librarian and other colleagues in preparing content and materials for library training.
  • Working with the RCSI Library, Beaumont Hospital team to deliver the clinical query service. Providing guidance to users, conducting basic searches with referral to further materials and as needed escalating to the Clinical Librarian.
  • Developing and maintaining electronically delivered library services including, but not limited to, e-resource collection for Beaumont Hospital staff, the library web site, online catalogue, e-journal portal, LibGuides, Moodle and library communication channels.
  • Create and edit metadata records in the RCSI Repository (Figshare), checking and validating entries created by others for publication; checking the copyright status of deposits adding embargos or referring queries where appropriate; contacting researchers to obtain required information and/or documentation.
  • Support Content & Metadata Management workflows as required to support collection development such as identifying new materials, submitting recommend a resource forms and wishlist items, processing new materials received, inventory checks and deaccessioning materials.
  • Deliver document supply services including responding to queries; checking, processing and transmitting document supply requests; maintaining statistics; support financial processes; maintaining document supply procedures; keeping up to date with supplier platform changes; ensuring compliance with requirements under the Copyright Act and vendor requirements.
  • Providing support and assistance to internal and external library customers in person, by phone, by email and online in accessing and using library-provided information resources and services.
  • Supporting the delivery of the virtual and in-person information desks and library roaming/roving duties to answer and resolve enquiries and make appropriate referrals to other resources and services, internally and externally, to meet customer needs.
  • Maintaining the library environment, including shelving books and tidying of library resources, monitoring the space and ensuring adherence to Library and University policies.
  • Using the library management systems, such as ALMA, PRESERVICA and CALM, to carry out a range of administrative and processing tasks.
  • Carrying out administrative duties, including but not limited to registering library users, collecting and producing regular statistics, documenting procedures, updating the staff manual and assisting with the collation of data for usage reporting and monitoring.
  • Contributing to the planning, development, marketing and promotion of library services.
  • Contributing to the promotion of library services at key University events.
  • Proactively liaising with University support services to ensure timely reporting and resolution of issues arising requiring University support service action.
  • Participating in internal library project teams/activities as necessary.
  • Attending team meetings and liaising effectively with colleagues.
  • Undertaking appropriate staff development programmes and keeping up to date with new resources, information and new service offerings.
  • Complying with statutory legislation and Department rules and requirements in furtherance of your own and general staff welfare and safety.
  • Representing the best interests of RCSI and the library at all times.
  • A flexible approach to the duties of the post is required and undertaking other duties as may be required.
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