Library Assistant at County of Wake, NC

Cary, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Sep, 26

Salary

29.36

Posted On

03 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Reference Services, Readers Advisory, Technology Assistance, Interpersonal Communication, Detail Oriented, MS Office, Google Docs, Internet Research, Book Display Creation

Industry

Government Administration

Description

What You'll Be Doing Wake County Public Libraries is looking for a dedicated full-time Library Assistant who loves working with the public for our downtown Cary location! Full-time Library Assistants in a regional library balance their time working on busy service desks with providing operational and programming support. Library Assistants provide reference, readers’ advisory and basic technology assistance to members, and support programming under the direction of a Librarian. Key Responsibilities: Work directly with the public on a service desk providing excellent customer service, including checking books out, issuing new library cards, and providing assistance with patron informational and reading needs Provide operational assistance to maintain the efficient running of the library, which may include assisting with the coordination of Library Page schedules and work Assist in the delivery of library programs under the direction of a Librarian Assist the public with basic technology and online searching Create attractive book displays Location: Cary Regional Library 315 Kildaire Farm Road Cary, NC 27511 Schedule: Monday, Wednesday, Thursday 8:15 a.m. -5:15 p.m Tuesday 12:10-9:10 p.m Friday 8:15 a.m. -5:15 p.m. or 9:10 a.m. -6:10 p.m. Every 4th Saturday 8:15-5:15 or 9:10-6:10, Sunday 8:15-5:15 or 12:10-5:10 Apply today to start an amazing career in public service! https://www.wake.gov/departments-government/libraries/about-wcpl/jobs-careers-wcpl/library-positions-descriptions ***The person selected for this position must undergo a successful criminal background check and education verification, as well as submit fingerprints to the State Bureau of Investigation for a secondary criminal history record check.*** About Our Team Wake County Public Libraries (WCPL), a division of Community Services, has the distinction of being one of the largest and busiest library systems in NC. The system operates eight regional libraries, thirteen community libraries, two specialty libraries, and a bookmobile. It circulates over ten million books a year and welcomes two to three million visitors annually. WCPL is proud of its excellent customer service and award-winning programs. It creates experiences that engage people of all ages and backgrounds in Wake County. For more information about WCPL programs, services, and positions, please visit: www.wake.gov/libraries https://www.wake.gov/departments-government/libraries/about-wcpl/jobs-careers-wcpl/library-positions-descriptions The Basics (Required Education and Experience) Associate's degree No specific experience required Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Public Library experience working on a service desk Customer Service or Bookstore experience How Will We Know You're 'The One'? Enjoys working with people and excels at providing customer service Possesses excellent interpersonal and communication skills Is energetic, motivated, and takes initiative Is detail-oriented, flexible, and adaptable to change Has great technology skills (ex. Internet, MS Office (Word, Excel), Google Docs) and learns new technologies quickly Loves books and reading; good working knowledge of reading trends and popular titles for adults and youth and has the ability to recommend titles and authors About This Position Location: Cary Library Cary, NC 27511 Employment Type: Regular Work Schedule: 40 hrs per week, including a regular evening shift and weekend rotation Hiring Range: 24.72 - 29.36 Market Range: 24.72 - 29.36 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 6/5/2026 What Makes Wake Great Equal Opportunity Statement Background Check Statement Emergency Service Worker Statement What Makes Wake Great Consistently ranked high among the best places to live and work in America, Wake County is home to NC State University, Research Triangle Park, and 2006 Stanley Cup Champions, the Carolina Hurricanes. In addition to being Wake County’s seat of government, Raleigh is also the center of state government, with the Capitol Building, legislature and many state government offices located in Raleigh. With an estimated population of just over 1.2 million residents, Wake County is North Carolina’s most populous county. Entertainment, recreation, and art and culture abound with the North Carolina Museum of Art, JC Raulston Arboretum, and the Neuse River Trail all in the heart of Wake County. Wake County uses the Council/Manager form of government. Currently, the seven members of the Board of Commissioners are elected by district on a partisan basis and serve four-year terms. In Fall 2026, two at-large seats will be added for nine total commissioners. The County is regarded as a fiscally responsible and well-managed government, enjoying a AAA bond rating. The County’s FY2026 General Fund budget is approximately $2.1 billion, and the County has over 5,100 full time employees. Wake County Government came in at #2 on the Healthiest Employers list for 2024. This year, US News & World Report ranked Raleigh #5 on its list of Best Places to Live, and the Milken Institute ranked Raleigh #1 on its 2025 list of Best-Performing Cities. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Responsibilities

Provide excellent customer service at the service desk, including issuing library cards and assisting patrons with informational and reading needs. Support library operations and programming under the direction of a Librarian, including coordinating Page schedules and creating book displays.