Library Assistant - Hastings at East Sussex County Council

Hastings, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

16 Aug, 26

Salary

26403.0

Posted On

18 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, ICT Skills, Teamwork, Self-motivation, Manual Handling, Cash Handling, Information Signposting

Industry

Government Administration

Description

Do you have a passion for customer service and a keenness to learn about our libraries? If so, we would like to hear from you! The modern library is more than an opportunity to borrow a free book. We are open to all members of the community, who visit our libraries with a wide range of needs such as getting online, job-seeking, health and well-being, and national and local information. We also work in partnership with a number of different organisations, some based in our buildings and others visiting to hold sessions. As a Library Assistant, your duties will include staffing the customer counter, answering a wide range of enquiries, and maintaining our service provision. You will perform routine tasks such as answering phone calls, issuing items to customers, cash handling, and organising files. You will also be required to support library events, such as children’s events over the summer, and weekly events, such as Rhymetimes and Storytimes. Key to the Library Assistant role is being able to signpost people to what they are seeking. Knowledge and experience of working in a library is not essential as full training will be provided. The ability to be flexible is essential, as you will be required to work at other libraries in East Sussex, for which travel costs from your base are covered. We are looking for candidates who: * Has customer service and communication skills * Have ICT skills and an interest in further development * Work well in a team * Are self-motivated * Can undertake manual handling tasks Work rota: Week 1: Tues 10am - 5pm, Weds 10am - 1pm, Thurs 10.30am - 6pm, Friday 9.30am - 5pm Week 2: Tues 1pm - 5pm, Thurs 10.30am - 6pm, Friday 10am - 5pm, Sat 10am - 5pm Please download the Job Description and Person Specification [https://fa-euru-saasfaprod1.fa.ocs.oraclecloud.com/cs/groups/public/documents/document/yta4/otgy/~edisp/ucmfa08982475.docx] for more information. To apply for the role, please click the apply now button and upload your CV with a supporting statement. We will be using your supporting statement to shortlist, so please be sure to address how you meet all of the essential criteria listed in the job description. You may draw upon any relevant work/life experience, education, or personal interests to do so. Your supporting statement should be no more than 2000 words long and must also describe how you would travel to other libraries when required. For guidance on how to write an application see our how to apply page [https://fa-euru-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/External/pages/10005] and our statement on the use of AI [https://fa-euru-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/External/pages/23001]. In-person interviews will be held at Hastings Library within 2 weeks of the closing date. For an informal discussion, please contact Sarah Boreham, Library Manager, on 01424 725431. Candidates who meet certain criteria are given priority when we shortlist. See our priority status page [https://fa-euru-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/External/pages/10009] for details. We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page. [https://fa-euru-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/External/pages/11003] For work that makes a difference, choose East Sussex! Additional Information Your starting salary will be pro rata if the above position is part-time or term-time only. If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role. For further information please go to Work in the UK - GOV.UK (www.gov.uk) [https://www.gov.uk/browse/visas-immigration/work-visas]. If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.

Responsibilities

Staff the customer counter, handle enquiries, and perform routine administrative tasks such as issuing items and cash handling. Support library events including children's activities and weekly storytimes.