Library Assistant | Kaiāwhina Pukapuka at Nelson City Council

Hira, Nelson Region, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

25 Dec, 25

Salary

59.0

Posted On

26 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Digital Competence, Communication Skills, Relationship Management, Attention to Detail, Initiative, Time Management, Collaboration

Industry

Government Administration

Description

$56k - $59k p.a, permanent, full time position Health Insurance Rā oranga wellbeing leave About Nelson City Council | E pā ana ki te Kaunihera o Whakatū Our vision for Whakatū Nelson is a creative, prosperous and innovative city. Our community is inclusive, resilient, and connected – we care for each other and our environment. About this role | Kō tēnei tūranga mahi Nelson Public Libraries are busy, dynamic environments, at the hub of our community. We are seeking an enthusiastic, friendly customer focussed team member to join our team in a permanent, full time role. This role works an average of 40 hours per week, over a 4 week roster. The roster will include weekend work, one weekend of every four. In this role, you’ll be at the heart of delivering outstanding customer service across Nelson Public Libraries’ branches. You’ll assist a diverse range of customers with their library needs, helping to create a friendly, inclusive, and well-organised environment. Alongside front-line service, you’ll support key administrative tasks, process and maintain library collections, and contribute to the smooth running of our spaces and services. About you | Ko ngā pūmanawa ō The ideal candidate will have: Excellent frontline customer service A good level of digital competence and confidence across a range of technology Effective communication skills, both in person and written Strong relationship management skills Good judgement and attention to detail The ability to adapt and make improvements part of every day work Initiative, prioritisation and time management skills A desire to collaborate, learn and share knowledge What we offer | Ko ngā painga mōu By joining Te Kaunihera o Whakatū | Nelson City Council, you are stepping into a collaborative team focused on creating a positive influence in our community and environment. You will have the opportunity to support lifelong learning, foster community connections, and help create a welcoming space for everyone. We offer: Wellbeing leave, platforms and initiatives Health insurance Learning and professional development opportunities Access to various employee benefits and discounts Opportunities to contribute to meaningful projects that shape our community's future Click here to view position description Click here to view roster Applications close | Rā whakakapi Midnight Sunday 5 October 2025. Applications will be reviewed as received, and the vacancy may close early if a suitable candidate is found. We encourage you to apply without delay. For further enquiries | Ina he pātai anō, whakapā mai Please reach out to Rosamund Feeney, Team Leader Collections and Support Services rosamund.feeney@ncc.govt.nz or (03) 539 5507

Responsibilities

The role involves delivering outstanding customer service across Nelson Public Libraries’ branches and assisting a diverse range of customers with their library needs. Additionally, the candidate will support key administrative tasks and contribute to the smooth running of library spaces and services.