Job description
Reading has 7 libraries, 1 home library service, and a growing digital service, used by c.250,000 people every year.
We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.

DUTIES INCLUDE:

• Being the public face of the library service, working on library desks and greeting customers.
• Good physical fitness is required as this is an active role, standing and serving customers and lifting and carrying piles of books.
• Using ICT skills to learn the library computer systems and provide guidance to customers on the use of computers, tablets and self-service machines.
• Maintaining a high level of attention to detail and accuracy when processing documents
• Working effectively within different teams to promote the service to all.
• Participating in and delivering events and activities such as coffee mornings, Rhymetimes and the Summer Reading Challenge.
• To act as an evacuation officer/fire warden – on hearing the fire alarm follow procedures in a calm, profession manner, clearing the library and ensuring customers are led to safety.
  If you are looking for a job that offers you the opportunity to make a difference to people’s lives and are a resilient and friendly team player with a customer focused attitude, we would love to hear from you!
  You’ll be part of a team that relies on everyone to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place.
  Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this:
  Work Together as one team - champion and inspire a culture which ensures that all employees across the organisation work together to provide excellent outcomes for Reading
  Drive Efficiency - create an environment in which resources are used efficiently, and employees’ skills are developed and used effectively
  Be Ambitious - aspire to deliver excellence and inspire and support others to reach their potential
  Make a Difference to Reading - inspire a culture in which the customer is the focus and where change is welcomed as an opportunity