Library Associate, On-Call Substitute at Jackson County Library District

Medford, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Jan, 26

Salary

20.12

Posted On

11 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Library Experience, Bilingual, Technical Duties, Organizational Skills, Communication Skills, Problem Solving, Safety Awareness, Clerical Responsibilities, Programming Assistance, Event Coordination, Material Processing, Patron Assistance, Attendance, Shift Management, Conduct Management

Industry

Libraries

Description

Description JOB CLOSE DATE: October 16, 2025 @ 5:00pm PST THIS IS AN ON-CALL SUBSTITUTE POSITION. SUBSTITUTES ARE NEEDED THROUGHOUT JACKSON COUNTY TO WORK IN ALL 15 BRANCHES. THERE IS NO GUARANTEE OF HOURS, EMPLOYEES IN THIS CLASSIFICATION WILL CLAIM SHIFTS AND WORK UP TO 29 HOURS PER WEEK. THIS CLASSIFICATION IS NOT ELIGIBLE FOR BENEFITS. Position Summary The Library Associate position performs front-line customer service and a variety of moderately complex technical and paraprofessional duties in support of various sections or functions of the library, primarily at the Circulation or other service desk. Excellent customer service to library patrons is the core tenet of the Library Associate position. Requirements Duties and Responsibilities Provides customer service by welcoming and registering patrons, issuing library cards, checking in and out materials, and managing patron accounts. Processes all incoming and returned materials in all formats performing inspection, check in, holds/requests fulfillment, status update, branch transfers, or security measures as needed and necessary for expedient delivery of materials. Performs daily and/or monthly hold routines to gather, maintain, organize, update, and/or transfer materials for customer holds pickup. Accepts and processes fines, fees, or other payments. Assists patrons with locating materials using computers or explaining procedures (checking out, logging onto the Internet, making copies, etc.) May assist branch manager with library programming and outreach for all ages. May plan, prepare, and execute storytime programs. May assist and/or plan and implement programs for all ages, including for Spark Space. Provides information regarding programs, events, conference rooms, etc. Shelves library materials, as needed. Addresses or escalates patron conduct or safety issues to appropriate management. Participates in needed and/or assigned business-related activities and clerical responsibilities to ensure the library building is open and operational. Regular attendance. Performs other duties as assigned. Compensation This position is set at $20.12 per hour. Staff members who pass a Spanish language competency test are eligible for a Bilingual Stipend per JCLS policy. JCLS is an Equal Opportunity Employer Requirements MINIMUM QUALIFICATIONS High School Diploma or GED. DESIRED QUALIFICATIONS Two years of library experience. Bilingual in Spanish. SPECIAL REQUIREMENTS/LICENSES Criminal background check required. Ability to travel and work at all branch locations.

Responsibilities

The Library Associate position performs front-line customer service and a variety of moderately complex technical and paraprofessional duties in support of various sections or functions of the library. Excellent customer service to library patrons is the core tenet of the Library Associate position.