ABOUT US:

The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country. The library service takes pride in its exceptional team of dedicated professionals who are passionate about providing quality library services to the community.
This is an excellent opportunity for an enthusiastic Library Advisor to join our Library and Resident Contact (Face to Face) team.

THE ROLE:

As part of the wider Library and Resident Services Team you will have a key role in delivering day to day library and council services at RBWM libraries.

YOUR ROLE WILL INVOLVE:

• Delivering excellent customer service to library customers patiently and empathetically, understanding that all customer interactions make a difference
• Dealing with enquiries including council customer services and general community signposting and support services
• Assisting customers with digital support
• Supporting and delivering library events