Library & Information Technology Assistant at Middlesex College

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Full Time

Start Date

Immediate

Expiry Date

05 Apr, 26

Salary

34.06

Posted On

05 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Library Services, Customer Service, Communication Skills, Information Technology Literacy, Troubleshooting, Culturally Responsive Teaching, Microsoft Office

Industry

Higher Education

Description

Details: The CT State Community College is developing a pool of applicants for potential part-time Library & Information Technology Assistant positions. (Up to 17 hours per week). These positions are on continuous recruitment, and are filled on an as-needed basis, depending specific department needs. You will only be contacted if there is a current need at the campus you indicated on your application and have met the qualifications/skills and experience that are required for the position. Your applications will stay active for 1 year. Location: Multiple Campuses **This position is not remote** Please note that currently, not all campuses have an opening, however we are accepting applications for all campuses within the CT State Community College. Asnuntuck -170 Elm Street, Enfield, CT 06082 Capital -950 Main Street, Hartford, CT 06103 Gateway -20 Church Street, New Haven, CT 06510 Housatonic - 900 Lafayette Blvd, Bridgeport, CT 06604 Manchester - Great Path, Manchester, CT 06040 Middlesex - 100 Training Hill Rd, Middletown, CT 06457 Naugatuck Valley - Waterbury and Danbury Campuses Northwestern -Park Pl, Winsted, CT 06098 Norwalk - 188 Richards Ave, Norwalk, CT 06854 Quinebaug Valley -742 Upper Maple St, Danielson, CT 06239 Three Rivers - 574 New London Turnpike, Norwich, CT 06360 Tunxis -271 Scott Swamp Rd 100 Building, Farmington, CT 06032 CT State Community College Mission: Connecticut State Community College (CT State) provides access to academically rigorous and innovative education and training focused on student success. The College supports excellence in teaching and learning, makes data-informed decisions, promotes equity, advances positive change for the students, communities, and industries it serves, and awards associates degrees and certificates. CT State Community College Vision: CT State will be recognized for exceptional student success, educational leadership, and transformative collaboration with business and industry, government, educational, and key stakeholders while advancing diverse opportunities for Connecticut’s citizens and communities. CT State Community College Equity Statement: The CSCU system commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities. Anticipated Start Date: Continuous open recruitment, Application Deadline: Filled on an as-needed basis, depending on specific college needs. Applications will stay active for 1 year. Position Summary: The Library & Information Technology (IT) Education Assistant is responsible for supporting students, faculty, and staff primarily in the open lab, classrooms, and the library. This is a student-facing position which provides first level technical support and oversees students’ use of computer equipment and study spaces. The incumbent should have a high degree of courtesy, cooperation and genuine interest in assisting others. Example of Job Duties: Under the direction of the Director of Library Services or Information Technology, or other administrator the incumbent is responsible for providing the necessary support and oversight to maintain opens service hours for the computer and library through these essential functions: Opening and closing the computer lab or library. Cleaning and replenishing printing supplies. Answering the phone and virtual chat services; providing support and referring calls that need higher expertise. Troubleshooting basic printer problems and following machine prompts to clear jams. Transporting laptop carts and technology equipment. Circulating library materials. Basic level tech support and support for students utilizing library resources. This posting includes qualifications, experience and skills but is not limited to the full specifications stated in the job description. Candidate may perform some or all of the job functions. Minimum Qualifications: Associate's degree in an appropriately related field or a combination of education, training and experience which would lead to the competencies required for successful performance of the position's essential duties. Successful Candidate must have or must possess: Experience troubleshooting basic level tech questions from students, faculty, and staff Experience troubleshooting printer problems and follow machine prompts to clear paper jams Experience with library search tools. Candidates must possess proven ability to effectively work with culturally, linguistically, and ethnically diverse faculty, staff, and students. Experience with reflective, interactive, culturally responsive pedagogical teaching techniques. They are expected to have excellent oral and written communication skills along with strong Information technology literacy skills such as Microsoft Office (Word, Excel, Outlook, Teams etc.) Preferred Qualifications: Two (2) years of related experience. Direct-service experience in a library setting. Salary: $34.06 hourly. Application Instructions: To apply you must submit a cover letter and resume. The cover letter may be entered as text in the corresponding box, or it can be uploaded as a combined file with the resume. Incomplete applications and links to other sources to view resumes are not acceptable. Please note that due to the large volume of applications received, we are unable to field phone/email inquiries and confirm receipt of completed applications. You will receive an automated email confirming that your application was submitted successfully. For more information or to apply via our website at www.ct.edu/hr/jobs Background Screening: All employment, if offered, is contingent upon proof of citizenship or employability under the requirement of the Immigration and Control Act (IRCA) and the successful passing of a background check, including granting permission to contact current and previous employers for verification. CSCU is committed to providing a safe campus community. Background investigations include reference checks, a criminal history record check and, when appropriate, a financial (credit) report or driving history check. Continuing Notice of Nondiscrimination CT State Community College does not discriminate on the basis of age, ancestry, color, national origin, gender identity or expression, genetic information, learning disability, marital status, intellectual disability, physical disability (including but not limited to blindness), present or past history of mental disability, prior criminal record, race, religious creed, sex (including pregnancy and sexual harassment), sexual orientation, retaliation for previously opposed discrimination or coercion, veteran status, victims of domestic violence, sexual assault, and/or trafficking or any other federal or state protected class in its employment, programs, and activities, unless the provisions of Section 46a-80(b) or 46a-81(b) of the Connecticut General Statutes are controlling or there are bona fide occupational qualifications excluding persons in one of the above protected groups. For information regarding the nondiscrimination, disability, and Title IX policies/procedures, contact: John-Paul Chaisson-Cardenas, Vice President for Diversity, Equity, and Inclusion, CT State Community College, 185 Main Street, New Britain, CT 06051, 860-612-7056 or [email protected]. CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.

Responsibilities

The Library & Information Technology Assistant supports students, faculty, and staff in the open lab, classrooms, and library. Responsibilities include providing technical support, overseeing computer equipment use, and maintaining service hours.