Library Support Assistant at Wiltshire Career Site

Devizes, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

28 Jun, 26

Salary

25583.0

Posted On

30 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Stock Processing, Data Management, Promotional Material Creation, Inter-Library Loan, Invoicing, Communication, Team Player, Attention To Detail, ICT Use

Industry

Government Administration

Description

Salary: £25,185 - £25,583 pro rata Hours per week: 24 hours Interview date: Week commencing Monday 20 April 2026 Wiltshire Libraries are welcoming and inclusive spaces, supporting the people of Wiltshire to live full, healthy, and enriched lives. A network of 3 mobile and 30 static libraries and online resources enable residents to access books, information, digital services, develop skills, and engage in cultural activity. Library Support Assistants play a vital part in helping Wiltshire Libraries deliver inclusive, community‑focused services that promote reading, skills development, wellbeing, and equal access for all. The role responsibilities include efficient processing of stock, managing data, creating promotional materials, sorting post and deliveries, and carrying out key operational tasks that enable libraries to meet customer needs, support local enterprise, and deliver the ambitions of the Library Strategy at the heart of each community. Library Support Assistants receipt and process library stock, source and prepare items for Inter-Library loan requests, deal with errors, damaged items and replacements, complete invoices and prepare additional stock for library use. They communicate with staff, suppliers, customers, contractors and volunteers so clear, professional communication both verbally and written is essential. They also collate, verify and prepare data for entry into systems such as our Library Management System. If you are a team player with a warm, welcoming demeanour and clear, concise communication skills and an excellent eye for detail, apply to make a difference to the local community! You must have at least five GCSEs, including English and Maths at grade A-C or equivalent and good use of ICT. Previous library experience is not essential as we will train you in all aspects of library work. Work pattern for this role is: Tuesdays, Wednesday, Thursdays and Fridays Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here [https://jobs.wiltshire.gov.uk/why-us]. Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer‑facing roles work entirely from their service location. We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity. Contact details Jo Weller, Library Supervisor, jo.weller@wiltshire.gov.uk [jo.weller@wiltshire.gov.uk] or call 01225 713721 Jessica Phillips, Stock and Resources Manager, Jessica.phillips@wiltshire.gov.uk [Jessica.phillips@wiltshire.gov.uk] or call 01225 718295 Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application. Application criteria Please download and read the role description and person specification [https://docs.jobs.wiltshire.gov.uk/files/89631096/] carefully before you apply. We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Statement of commitment to equality and inclusion [https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.wiltshire.gov.uk%2Fequality-diversity-public-sector-duty&data=04%7C01%7CBethany.Farrer%40wiltshire.gov.uk%7C151f7da412574c942b8e08d948674193%7C5546e75e3be14813b0ff26651ea2fe19%7C0%7C0%7C637620430580127574%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=5CkvE0a359djyKPfpad1RWNIfayHtAmrr4s%2BKbvYZzw%3D&reserved=0] Disability Confident Employer [https://www.gov.uk/government/publications/disability-confident-guidance-for-levels-1-2-and-3/level-2-disability-confident-employer] Application process [https://jobs.wiltshire.gov.uk/help-and-support] Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura). Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission. Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.

Responsibilities

Responsibilities include the efficient processing of library stock, managing data, creating promotional materials, sorting post and deliveries, and carrying out key operational tasks to meet customer needs. Assistants will also receipt and process stock, handle inter-library loan requests, manage errors and replacements, complete invoices, and prepare data for system entry.