Canadian Tire north is currently hiring a Licensed Automotive Technician. The Licensed Automotive Technician works in a fast-paced auto service environment, providing superior expertise to customers and the automotive team in automotive systems, diagnostics and repairs. Communication skills are essential to succeed in this position. The Licensed Automotive Technician builds customer loyalty and retention through trust, workmanship and reputation. Applicants are required to be Licensed Red Seal Technicians. Valid Alberta driver’s license is required.
Responsibilities and Tasks
· Provides an excellent customer experience by ensuring an ongoing commitment to the needs of the customer and their vehicle.
· Explains procedures and repairs and any additional maintenance work required to customers in an effort to attain a trusting relationship and long-term retention.
· Liaises with Management/Service Advisors/Installers and Back Parts Window Associate to ensure a smooth flow of communication during repairs or maintenance work and that all commitments are achieved.
· Provides accurate estimates and written vehicle reports for all work performed.
· Provides quality workmanship to meet or exceed industry standards.
· Ensures that an unsafe vehicle is reported to management and the vehicle owner.
· Deals with challenging situations in a professional manner.
· Performs accurate and complete vehicle inspections, diagnostics and repairs.
· Performs daily bay inspections in order to ensure shop neatness/cleanliness.
· Instructs monitors and verifies work completed by apprentices. Shares skill set and knowledge with staff members.
· Estimates cost and time for service and repair needs on the customer’s vehicle to Service Advisor.
· Completes and reviews repair orders and vehicle inspection reports with customers and/or service advisors.
· Maintains company and personally-owned equipment and tools, as required.
· Remains current with up-to-date knowledge of the operation, maintenance and repair of most domestic and imported vehicles.
· Performs road tests in compliance with store policy.
Requirements
· Knowledge of current automobile technology.
· Valid mechanic’s license and driver’s license for province of employment.
· Ability to work effectively with computerized systems.
· Ability to stand/walk for 8 hours.
· Ability to lift and/or carry merchandise items, as required, on a regular, frequent and unassisted basis. Merchandise items may vary in weight from “light” to “heavy”.
Job Type: Full-time

Benefits:

• Profit sharing
• Store discount

Application question(s):

• Are you legally eligible to work in Canada?

Experience:

• automotive technician: 1 year (preferred)

Licence/Certification:

• Drivers License (preferred)
• Journeyman Certificate (preferred)

Work Location: In perso

Please refer the Job description for details