Licensed Clinical Intake Supervisor (LCSW, LPC, LMFT, etc.) at Guidelight Health

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Full Time

Start Date

Immediate

Expiry Date

03 Feb, 26

Salary

110000.0

Posted On

05 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Clinical Assessment, Care Coordination, Compliance Standards, Leadership, Communication, Organizational Skills, Data-Driven Mindset, Performance Management, Mentorship, Quality Assurance, Process Improvement, Chart Reviews, Onboarding, Training

Industry

Hospitals and Health Care

Description

Guidelight Health is a cutting-edge behavioral healthcare company dedicated to transforming lives through high-quality PHP (Partial Hospitalization Program) and IOP (Intensive Outpatient Program) services. As a newly launched organization, we are on a mission to redefine the behavioral health industry by delivering exceptional care, utilizing state-of-the-art facilities, and prioritizing the well-being of those we serve. At Guidelight Health, we are building a team of passionate, forward-thinking professionals who are eager to be part of this exciting journey to reshape mental health care. Join us in making a lasting impact! Description: This is a full-time salaried role with a Monday-Friday schedule, 8-5pm EST, with a rotating late day once a week to support late staff until 7pm. Title: Clinical Intake Supervisor Reports to: Director, Central Intake FLSA Status: Exempt Summary: The Clinical Intake Supervisor is responsible for overseeing the clinical intake process, ensuring that clients are appropriately screened, assessed, and transitioned into care with efficiency and compassion. This role manages a team of intake therapists, provides direct supervision, and collaborates across departments to ensure intake operations meet quality, compliance, and performance standards. Responsibilities: Supervise and support a team of intake therapists, ensuring high-quality clinical assessments and documentation. Provide clinical guidance, supervision, and mentorship to staff, ensuring best practices in client evaluation. Monitor performance metrics, including projected vs. scheduled, completed vs. scheduled, admitted vs. completed, and program admissions. Collaborate with the Central Intake team to ensure smooth handoffs and client-centered workflows. Partner with leadership to implement process improvements and address barriers to client access. Conduct regular chart reviews, QA checks, and compliance monitoring. Participate in workforce planning, onboarding, and training of new intake staff Qualifications: Master’s degree in counseling, social work, psychology, or related field; licensure required (LCSW, LPC, LMFT, or equivalent). 5+ years of clinical experience with 2+ years in a supervisory or leadership role. Strong knowledge of intake assessment, care coordination, and compliance standards. Excellent leadership, communication, and organizational skills. Data-driven mindset with experience managing performance against metrics. Preferred Qualifications: Prior experience in a centralized call center or virtual care setting. Familiarity with acute mental health services or care coordination. Experience training or mentoring peers in a healthcare or customer-facing role. Exposure to workforce management, quality assurance, or operational coordination in a clinical intake setting. Pay Range $100,000—$110,000 USD

Responsibilities

The Clinical Intake Supervisor oversees the clinical intake process, ensuring clients are screened, assessed, and transitioned into care efficiently. This role includes managing a team of intake therapists and collaborating across departments to meet quality and compliance standards.