Licensed Vocational Nurse at Rancho Health MSO, Inc

Temecula, California, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Mar, 26

Salary

0.0

Posted On

25 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Advocacy, Customer Service, Critical Thinking, Clinical Judgment, Team Collaboration, Effective Communication, Time Management, Task Prioritization, Adaptability, Chronic Care Management, EMR Documentation, Telephonic Communication, Bilingual, Population Health, Healthcare Payer Requirements, Social Determinants of Health

Industry

Hospitals and Health Care

Description

JOB TITLE: LICENSED VOCATIONAL NURSE (LVN) – CARE MANAGEMENT Department: Medical Management Reports To: Director of Medical Management Status: Full-Time / Non-Exempt Location: Remote, potential hybrid position ---------------------------------------- POSITION SUMMARY The Licensed Vocational Nurse (LVN) – Care Management plays a key role in supporting patient-centered care coordination across the continuum. This position assists in proactive outreach, chronic disease management, transitional care follow-up, patient education, and closing care gaps. The LVN collaborates closely with Registered Nurses, providers, care coordinators, and other healthcare disciplines to promote quality outcomes, patient satisfaction, and cost-effective care. ---------------------------------------- ESSENTIAL DUTIES & RESPONSIBILITIES * Conduct structured outreach calls to patients enrolled in care management programs (e.g., Chronic Care Management—CCM, Transitional Care, Complex Care, High-Risk Programs). * Perform timely post-discharge follow-ups to ensure medication adherence, appointment scheduling, symptom review, and identification of barriers to care. * Assist in development and documentation of patient-centered care plans based on goals, risk factors, and provider direction. * Monitor and support patients with chronic conditions through education and self-management reinforcement. * Identify and escalate clinical concerns or red-flag symptoms to RN or provider promptly. * Maintain accurate, detailed documentation in the electronic medical record (EMR), ensuring compliance with CMS, payer, and organizational standards. * Review and close care gaps including labs, preventive care, and specialty follow-up. * Coordinate services such as DME, Home Health, or Community Resource referrals as directed by RN or provider. * Support population health initiatives related to quality metrics, risk adjustment, and value-based care. * Participate in interdisciplinary huddles, case conferences, and workflow improvement initiatives. ---------------------------------------- REQUIRED QUALIFICATIONS * Active California LVN License in good standing (or state required) * Current BLS/CPR Certification * Minimum 1 year of clinical experience in outpatient, care management, home health, or related setting * Strong telephonic communication skills with the ability to build rapport and motivate patients * Proficient in EMR documentation and basic computer systems ---------------------------------------- PREFERRED QUALIFICATIONS * Experience in Chronic Care Management (CCM), Population Health, ACO programs, or Case Management * Knowledge of CMS quality programs and healthcare payer requirements * Bilingual in English/Spanish ---------------------------------------- KEY COMPETENCIES * Patient advocacy and customer service excellence * Critical thinking and clinical judgment * Team collaboration and effective communication * Time management and task prioritization * Adaptability in fast-paced environment * Understanding of social determinants of health (SDOH) ---------------------------------------- PHYSICAL & WORK REQUIREMENTS * Ability to sit, type, and speak by phone for extended periods * Remote environment with compliance to HIPAA guidelines ---------------------------------------- MISSION & CULTURE This role supports a collaborative care model that honors the patient’s voice, improves access to care, and enhances quality of life. The LVN contributes to a supportive team environment that values integrity, accountability, and continuous improvement. Mon - Fri (8 am - 5 pm)

Responsibilities

The LVN conducts outreach calls to patients, performs post-discharge follow-ups, and assists in developing patient-centered care plans. They also monitor chronic conditions and coordinate services as directed by healthcare providers.