At The Star Entertainment Group, our purpose is simple: to be Australia’s entertainment destination of choice. With The Star Brisbane at the heart of the new Queen’s Wharf Brisbane precinct, we’re transforming how people play, shop, and socialize in the river city. Offering world-class hotels, dining, luxury retail, gaming, and a state-of-the-art Event Centre, we’re delivering a new era of hospitality in Brisbane.

ABOUT THE ROLE

As a Licensing Advisor, you will be responsible for managing the end-to-end licensing process for Brisbane-based team members working in Gaming and Gaming-support roles. Reporting to the General Manager of People Operations and initially guided by the Licensing Manager, this newly created role will serve as a key liaison with the Office of Liquor and Gaming Regulation (OLGR) on all employee licensing matters.

KEY RESPONSIBILITIES

• Maintain and continuously improve licensing processes and systems to ensure compliance with all relevant Federal and State legislation, as well as internal policies and procedures.
• Accurately manage employee licensing data within the HRIS, ensuring data integrity and up-to-date records.
• Coordinate all aspects of licensing, including new applications, variations, and terminations.
• Complete statutory reporting requirements (daily, weekly, and six-monthly) within prescribed timeframes, ensuring accuracy and compliance.
• Conduct regular reconciliations between People Operations records and Casino Authority systems to verify licensing status, functions, and qualifications.
• Provide expert advice to People Operations staff and Senior Management on licensing matters, including interpretation of relevant policies, procedures, and statutory obligations.
• Prepare and coordinate formal responses to inquiries from regulatory authorities regarding employee licensing.