OUR GROUP

Joivy is the first comprehensive residential platform in Europe to offer a wide range of living spaces to its users - coliving, microliving, vacation, student housing, multifamily e coworking - and to support property owners and investors with a complete range of services to enhance their real estate assets: property management, asset management, and marketing strategy. Joivy counts 450 employees (32yo average age & more than 30 countries of origin), 21 offices across Europe, 50 destinations, and 7 countries (Italy, Spain, France, Portugal, UK, Luxembourg, and Bulgaria)
Joivy gathers the unique experience of DoveVivo, DoveVivo Campus, ALTIDO, Chez-Nestor and Open with the aim of enthusiastically innovating the European residential market, and also includes the brands Joivy Renew, specialized in home renovation and turnkey furniture sales, and Joivy Invest, business Unit focused on real estate investments.

SKILLS AND OR QUALIFICATIONS

• The ideal candidate will have experience with new applications and renewals of HMO, have a strong understanding of compliance certification of residential properties
• They would also understand all elements of residential property letting and be able to work effectively with all
• Desirable: Understanding of Short-Let licence types and application process, understanding of commercial building Health and Safety
• A multicultural and collaborative work environment within a fast-growing European group
  Disclaimer: In Joivy we celebrate Diversity, Inclusion, Equity and Belonging. Therefore, the entire selection process will be conducted in compliance with these criteria.
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PURPOSE OF THE ROLE

As Licensing and Compliance Coordinator, you will be the key point of contact for ensuring that our properties meet all licensing and compliance requirements. You will coordinate new licence applications for short-lets and HMOs, manage the renewals process, and work closely with Operations, Maintenance, and Business Development teams to ensure smooth and timely delivery.

KEY RESPONSIBILITIES

• Manage property compliance requirements

Ensure all properties in our portfolio meet the necessary legal and safety standards, keeping detailed records and tracking deadlines to avoid any compliance gaps.

• Arrange mandatory certificates

Coordinate inspections and liaise with accredited providers to obtain gas safety, electrical safety, fire safety and other required certificates on time.

• Complete licence applications and renewals (STL and HMO)

Prepare, submit, and follow up on Short-Term Let (STL) and House in Multiple Occupation (HMO) licence applications, ensuring accuracy and timely completion.

• Prepare Certificates of Lawfulness

Draft and process applications to confirm lawful use of properties, supporting both operational needs and long-term strategic planning.

• Support clients with data collection for licensing and planning applications

Act as the main point of contact for clients when gathering the documents and information required by local authorities.

• Assist with data gathering for business rates renewals

Help clients provide accurate and complete information to councils for business rates reassessments and renewals.

• Verify landlord registrations

Confirm that all landlords in the portfolio are correctly registered and maintain up-to-date records for audit purposes.

• Represent clients and the company at licence sub-committees

Attend licensing hearings on behalf of clients and Joivy, presenting cases clearly and professionally to support successful outcomes.

• Conduct AML (Anti-Money Laundering) checks

Perform due diligence on new landlords and clients, ensuring full compliance with anti-money laundering regulations.