Infosys Public Services is seeking a Licensing and Permitting SME to join our team.

POSITION DESCRIPTION (SCOPE OF WORK OR BRIEF NARRATIVE):

The Subject Matter Expert (SME) for the Business Licensing and Permitting Solution will offer extensive knowledge in business licensing, permitting, and regulatory compliance to aid in the development and implementation of a comprehensive software solution for state and local government agencies. This position will serve as a liaison between technical development teams and government stakeholders, ensuring the solution accurately represents real-world business processes, regulatory requirements, and user needs.

REQUIRED YEARS OF EXPERIENCE, TRAINING, TECHNICAL SKILLS, AND OTHER REQUIREMENTS FOR JOB PERFORMANCE:

• Minimum 5 years of experience in business licensing and permitting within state or local government agencies.

REQUIREMENTS GATHERING AND ANALYSIS

• Collaborate with government stakeholders to gather and document detailed business requirements.
• Conduct workshops, interviews, and surveys to understand user needs and workflows.
• Analyze existing business processes and identify areas for improvement and automation.
• Develop and maintain comprehensive business requirements documents, use cases, and user stories.

EDUCATIONAL REQUIREMENTS:

• A Bachelor’s Degree in Engineering or a foreign equivalent is required from an accredited institution. Will also consider three years of progressive, relevant work experience instead of every year of education.
  The job entails sitting and working at a computer for extended periods. Should be able to communicate by telephone, email, or face-to-face. Travel may be required as per the job requirements.

ABOUT US

Infosys Public Services is the global management and technology consulting practice of Infosys, a global leader in technology services and consulting. We combine the power of time-tested methodologies, people-driven innovation and disruptive technology to enable leaders of the world’s top brands pursue a path of smart transformation. Together with our clients, internal and external partners, we co-create and execute pragmatic strategies and solutions that transform organizations and define the future of business. Our dynamically growing consultancy offers our consultants:

• Ability to design and implement end-to-end solutions at scale
• A flat organization structure with direct access to our senior-most leaders
• An entrepreneurial environment full of bright, highly motivated consultants
• Opportunities for motivated consultants to impact local communities
• The ability to design your career and drive your professional learning and development
• A truly global culture

Infosys Public Services is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Please refer the Job description for details