Salary - Grade
GBP £45,399 to £46,437 45399 - PO2
Contract Type
Permanent
Contracted Hours
Full Time - 36 hours per week
DBS Required
No
Department
Climate, Homes and Economy
Service
Public Realm
Closing date
05/08/2025

WE UNDERSTAND THE BENEFITS OF USING AI IN THE WORKPLACE. HOWEVER, IF YOU ARE THINKING OF USING THIS TOOL TO SUBMIT YOUR APPLICATION, WE ASK YOU TO THINK ABOUT WHAT VALUE IT WILL ADD. AI TOOLS TEND TO LACK THE PERSONAL TOUCH AND AUTHENTICITY WE VALUE IN CANDIDATES. WE ENCOURAGE YOU TO SHOWCASE YOUR UNIQUE KNOWLEDGE AND SKILLS USING YOUR OWN VOICE.

Closing date for applications: 05 August 2025 (22.59)
Interview and assessment date: Week Commencing 26 August 2025
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks@hackney.gov.uk

THE ROLE

You’ll oversee all aspects of licensing administration, financial tracking, compliance and trader engagement across our busy Markets, Shop Fronts & Street Trading service. From managing a high-performing team to liaising with bailiffs, finance teams and service users, you’ll make sure everything runs efficiently and transparently — with excellent customer experience at the core.

WHAT THE ROLE INVOLVES

– Oversee all licensing applications, renewals, trader databases and occupancy trackers
– Manage team workflows for trader onboarding, payments, invoicing and enforcement records
– Lead debt recovery tracking, bailiff contract oversight and arrears reporting
– Represent the service at Officer Licensing Panels and support regulatory casework
– Deliver accurate data and KPI reports to service leads and senior managers
– Help design and maintain customer-friendly licensing procedures and digital tools
– Supervise and develop a small team of licensing and finance officers
– Champion transparency, efficiency and trader support across all systems and processes