Lien Resolution Specialist - Remote at SYNERGY SETTLEMENT SERVICES INC

Louisville, Kentucky, United States -

Full Time

Start Date

Immediate

Expiry Date

27 May, 26

Salary

0.0

Posted On

27 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Lien Negotiation, Lien Resolution, ERISA, Private Insurers, Medicaid, Medicare, Case Analysis, Correspondence Drafting, Legal Research, Documentation, Client Communication, Subject-Matter Expertise, Problem-Solving, Negotiation, Microsoft Office Suite, Critical Thinking

Industry

Legal Services

Description

Description Make a Real Impact—From Anywhere At Synergy, we believe work should matter. Every case we support represents a real person whose life has been disrupted by catastrophic injury—and our work helps restore stability, dignity, and hope. What sets Synergy apart is the powerful connection between our people and our purpose. We collaborate, support one another, and lead with compassion while delivering expert results. We’re looking for an experienced Lien Resolution Specialist who is passionate about helping others, thrives in a detail-driven environment, and lives our core values of Professionalism, Respect, Integrity, Dedication, and Empathy (PRIDE). Requirements As a Lien Resolution Specialist, you will provide expert lien negotiation and resolution services for personal injury settlements through Synergy Lien Resolution Services (SLRS). You’ll manage complex lien portfolios and work directly with attorneys, lien holders, and internal teams to drive successful outcomes. This is a remote, full-time role ideal for a self-motivated professional who enjoys problem-solving, negotiation, and making a meaningful difference. What You’ll Do Lien Management & Negotiation Manage and negotiate a diverse inventory of liens from start to resolution Work directly with ERISA/private insurers, Medicaid, Medicare, Military plans, FEHBA, hospitals, providers, and other lien holders Strategic Case Development Analyze cases holistically to develop effective negotiation strategies Independently draft persuasive correspondence using legal research and case-specific facts Leverage Synergy tools and third-party resources to support strong reduction arguments Efficiency & Organization Maintain accurate documentation of calls, emails, and strategy notes Ensure all reduction requests, offers, and lien closure letters are properly filed Audit claim summaries for accuracy and duplication Follow established policies and procedures while adapting to new processes Client Communication & Support Communicate with clients via phone, email, and the Connexion portal Provide consultations and demonstrate subject-matter expertise to attorney clients Serve as a trusted resource to internal teams, including sales, lien specialists, and leadership Team Collaboration Participate in lien-type sessions and team meetings Share insights, strategies, and best practices to elevate team performance What We’re Looking For Required Skills & Abilities Strong working knowledge of Microsoft Office Suite Exceptional organization, follow-up, and attention to detail Professional, confident communicator with clients and internal partners Ability to think critically and creatively when crafting negotiation strategies Self-directed, dependable, and comfortable working remotely Education & Experience Bachelor’s degree in Legal Studies, Business Administration, Healthcare Administration, or a related field 5+ years of hands-on experience in lien resolution (required) JD or Paralegal Certification strongly preferred Training or certifications in negotiation or conflict resolution are a plus Why Join Synergy 100% remote work environment Purpose-driven culture focused on real impact Collaborative, supportive team Opportunity to apply legal and negotiation expertise in meaningful ways If you’re passionate about advocacy, skilled in negotiation, and ready to be part of a mission-driven organization, we’d love to hear from you.

Responsibilities

The specialist will manage and negotiate a diverse inventory of liens from inception to resolution, working directly with various lien holders like insurers, government programs, and providers. They will also analyze cases holistically to develop effective negotiation strategies and maintain accurate documentation of all activities.