Lieutenant at Monroe Ambulance

City of Rochester, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Mar, 26

Salary

33.0

Posted On

09 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Care, Safety Protocols, Team Leadership, Communication, Documentation, Coaching, Collaboration, Problem Solving, Critical Thinking, Time Management, NIMS Certification, Stress Management, Feedback Solicitation, Incident Investigation, Supply Coordination, Safety Audits

Industry

Public Safety

Description

Description About the company For 50 years, Monroe Ambulance has served our community with Quality, Compassion, and Integrity—values that define not only how we care for our patients, but also how we care for our people. As a second-generation, family-led organization, we are deeply committed to being an employer of choice, fostering an environment where every employee feels known, valued, and supported to do their best work. Join our team! Monroe Ambulance is seeking a full time over night Lieutenant (Paramedic preferred) to join our growing team of frontline staff. Why Monroe The compensation range for this position is $30.00 - $33.00 hourly, representing our good faith and reasonable estimate of the potential compensation at the time of posting. Actual compensation will be determined based on various factors, including the candidate's qualifications, experience, and skill set. Overnight schedule provides a $3.00 shift differential on top of the pay rate listed above. Preferred New York State Paramedic certification Must be willing to work the hours needed to fill open schedules Comprehensive health, dental, and vision options (including 100% company-paid HDHP plan). 401(k) with company match. Generous paid time off and holidays. Position Overview Lieutenants ensure that high quality patient care, safety protocols, positive organizational culture, and documentation standards are upheld by the team of care providers on the shift they oversee. Lieutenants report a daily update to the on-duty Captain giving an overview of the shift in these areas and identifying improvement opportunities when recognized. The Lieutenants behave in a manner that represents the core values of the organization and promotes a positive culture for the crews and co-workers. Outlined below are key categories with responsibilities Lieutenants are accountable for in fulfilling the company’s purpose: Patient Care Remains available to respond to critical calls to assist crews with patient care as needed, providing coaching to front line staff as needed Ensures direct patient care providers are adhering to NYS and regional protocols/care bundles based on nature of illness and injury (injuries) Coordinates restock of supplies and replacement of equipment when necessary Monitors for, coordinates, and respond to incidents when additional resources are appropriate Safety Conducts themselves with focus on safety for self, patient, teammates and the public Keeps current with drive-cam events, responding in real-time Conducts in-field safety audits to ensure providers are adhering to Monroe’s safety protocols, providing real-time feedback/education to providers Investigates any accidents/injuries/incidents that are reported during the shift, submitted to the captain upon completion Team Represents the company, internally and externally, in a professional manner at all times Is prompt and ready for service at shift of start, in proper uniform, well groomed, clear-headed - setting the example for other team-members Remains visible on the road, available to back up crews on critical incidents, be available to cover crew lunches or end of shift times Rounds with patient care crews on daily basis: Ensure they feel valued Communicate company updates In-service new policies Monitor mental health Ensure adherence to uniform standards Solicit feedback (equipment, suggestions, complaints, dissatisfiers) Checks in with the communication center at the start of shift to communicate the plan for the day; ensures constant communication throughout their shift Ensures compliance with the SSMP or directs the communications center to deviate as needed and when appropriate Proactively manages the experience of all crews on their shift for lunches and can return with enough time to complete EOS duties Ensures crews end-of-shift duties are completed Embody Monroe Ambulance’s Code of Conduct to encourage adoption by providers Collaborates with fellow on-duty lieutenants to assign tasks for the shift, ensuring no duplication of efforts Promote a culture of teamwork by demonstrating flexibility and readiness to undertake additional tasks as required Documentation Keeps the schedule updated throughout the day with changes due staffing changes Keeps the vehicle lineup and the vehicle status board updated Ensures 100% check-sheet compliance by on duty crews Ensures that trucks are assigned to every unit on the schedule and makes updates as needed Reviews list of incomplete charts at start of shift and reminds on-duty employees to complete them by the end of their shift Ensures completion of all requested incident reports, vehicle problem reports, and CPS reports are completely by employees during the shift Completes and submits in-field safety audit forms for each employee audited by the end of their shift Completes and submits employee interaction forms for each employee audited by the end of their shift Completes and submit all investigation reports for all incidents during their shift Requirements Requirements Team-oriented, and ability to identify such in others Ability to inspire collaboration throughout their environment Communicate verbally and orally effectively in a professional manner Interpret oral, written and diagnostic from instructions Ability to thrive under pressure and competing priorities Exercise rational judgment and remain calm in high stress situations Ability to interview and accurately document incidents and feedback with understanding of legal ramifications Use good judgment and remain calm in high stress situations NIMS 100, 200, 700, 800 (300 within one year of appointment) Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; talk or hear; and taste or smell. The employee frequently is required to stand and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move 125 lbs without assistance and 250 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee frequently works in outside weather conditions. The employee occasionally works near moving mechanical parts and is occasionally exposed to wet and/or humid conditions and fumes or airborne particles. The employee occasionally works in high, precarious places and is occasionally exposed to wet and/or humid conditions, toxic or caustic chemicals, extreme cold, extreme heat, risk of electrical shock, risk of radiation, and vibration. The noise level in the work environment is usually moderate to loud. Potential exposure to communicable diseases, blood borne pathogens, and airborne pathogens. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel in this position. Employees may perform other related duties as assigned to meet the organization's ongoing needs. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Monroe Ambulance is committed to equal employment opportunities for all employees and applicants for employment. Monroe Ambulance prohibits discrimination against employees and applicants in all aspects of employment including but not limited to recruitment, hiring, compensation, promotion, training, leaves of absence, benefits, termination, employer-sponsored activities, social and recreational programs, and recognition. Monroe Ambulance prohibits discrimination against all legally protected classes including age, color, creed, disability, domestic violence victim status, gender expression, gender identity, genetic predisposition, marital status, military status, national origin, parental status, political affiliation, pregnancy-related condition, prior arrest/conviction record, race, religion, reproduction health choices, sex, sexual orientation, or other non-merit-based factors.

Responsibilities

Lieutenants oversee the quality of patient care, safety protocols, and documentation standards during their shifts. They also provide coaching to frontline staff and report daily updates to the on-duty Captain.