Life Guard at Accor

Jaipur, Rajasthan, India -

Full Time

Start Date

Immediate

Expiry Date

24 May, 26

Salary

0.0

Posted On

23 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Management, Training, Motivation, Security Operations, Guest Relations, Performance Management, Appraisals, Emergency Training, Safety Procedures, Communication, Supervision, Corrective Action, Quality Assessment, Leadership

Industry

Hospitality

Description

Company Description Raffles is a collection of luxury hotels and resorts worldwide, each distinguished by its luxury, elegance and residential charm. Raffles Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world. Job Description Manage, train, and motivate all personnel reporting to this position. Administration and implementation of staff training in all aspects of the security’s operations i.e. business telephone usage, guest relations, security services, retail sales etc. Serve as a link between the hotel and the security industry. Performance management discussions as required. Conduct developmental discussions/performance reviews with individuals who directly report to Security Director. Ensure that weekly/monthly departmental communication meetings are effective. Responsible for supervising all aspects of Colleagues, i.e. recognition, progressive corrective action, etc. Responsible for the efficient training of all Colleagues in all aspects of job tasks. Responsible for all security department’s emergency training. Ensure Colleagues adhere to all security standards as stated in the employee handbook. Responsible in the recognition, training, appraisals and progressive correction of all recreation team members. This includes interviews when applicable Follow and ensure that all Colleagues follow all safety procedures and practices, lead by example. Ensure that the security department maintains a positive relationship internally and with all departments in the hotel. Effective colleague communication and welfare for new and existing staff as well as other departments at the property and corporate teams Available for Colleague and Manager inquiries. Facility walk-through to have a visual presence within the department for all security staff. Ensure individual is well versed in all aspects of the security's operations, i.e. business telephone usage, guest relations, retail sales, security services. Ensure the security is receiving the highest ratings from the TrustYou VOG scores as well as LQA / Forbes guest satisfaction and is a priority at all times Be present in daily operations to oversee the success of the guest and colleague experience, including daily walk-throughs to assess quality. Authenticity Humility Excellence Generosity Graciousness Stewardship Job-Category: Security Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

This role involves managing, training, and motivating all security personnel, ensuring the implementation of staff training across all security operations, including guest relations and emergency procedures. The position is also responsible for performance management, conducting reviews, and ensuring adherence to all security standards and safety practices.