Position: Lifestyle Manager
Location: London, United Kingdom
Team: UK Dining
Contract Type: Fixed Term (01 September 2025 - 12 December 2025)

WHO WE ARE

Ten Life Group is a global luxury concierge service and our travel department is offering a unique opportunity to join a vibrant team. Our clients and colleagues are the cornerstones of what we do, and we serve High-Networth (HNW) and UHNW clients with their requests for leisure travel. At Ten our goal is simple, to become the most trusted service business in the world.
We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and continuing to improve the lives of millions of members. As a Certified B Corp, Ten Lifestyle Group joins a global community of businesses united by a shared goal of making a positive impact on society and the environment.
To find out more about Ten, please watch this short video - Discover The Exciting World Of Ten Lifestyle Group

ROLE OVERVIEW:

Are you passionate about dining and hospitality? Do you thrive in a dynamic and festive environment? If so, we have the perfect opportunity for you! We are seeking a dedicated and enthusiastic Temp Lifestyle Manager to join our UK Dining Team for the busy festive period.

KEY RESPONSIBILITIES:

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• Serve as the first point of contact for our dining team, providing exceptional support and ensuring smooth operations.

• Manage and execute dining reservations for clients, ensuring outstanding service and attention to detail.
• Provide personalized dining recommendations based on client preferences, dietary restrictions, and local culinary trends.
• Establish and maintain strong relationships with key restaurants and culinary partners to facilitate bookings and access exclusive experiences.
• Handle any queries or issues related to dining reservations to ensure member satisfaction.
• Gather and act on feedback from members to continuously improve the dining experience offered.
• Conduct research to stay informed about new restaurants, trends, and culinary events to provide our members with the best options.
• Track and report dining-related metrics to assess satisfaction levels and overall service quality.
• Occasionally support cross-department teams in the ticket division with receiving requests.
• Collaborate with various departments to ensure seamless service delivery.
• Maintain high standards of customer service and address any inquiries or concerns promptly.