Lift Operations Lead at Alterra

Brighton, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jan, 26

Salary

0.0

Posted On

05 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Lift Operations, Guest Service, Communication Skills, Leadership Skills, Training, Safety Compliance, Problem Solving, Team Management, Physical Stamina, Emergency Response, Equipment Maintenance, Organizational Skills, Professionalism, Weather Adaptability, Customer Interaction, Operational Knowledge

Industry

Hospitality

Description

Seasonal (Seasonal) JOB TITLE: Lift Operations Lead DIVISION: Mountain Operations REPORTS TO: Lift Operations Manager, Lift Operations Supervisor LOCATION: On Mountain CLASSIFICATION: Full-Time/Seasonal/Hourly POSITION: The Lift Operator Lead is responsible for the loading, transport, and unloading of guests of all ages and abilities, maintaining efficiency of lift mazes and lift loading, adherence to lift operations guidelines, assist in training lift operators on a specific lift, providing break/rotations for lift operators, and providing an outstanding experience for our guests. This position will require additional mandatory training sessions. Resume required for this position. SPECIFIC JOB REQUIREMENTS: Must be 18 years of age or older Must have 3 seasons experience as a lift operator Understand and comply with instructions given in English Complete Solitude Mountain Resort Lift Operator training Able to spend long hours outside in extreme weather Able to stand for long periods of time Willing to work weekends and holidays Must be able to twist, turn, pull, and push up to 50 pounds Must be able to verbally give directions, answer questions, and communicate professionally with personnel and guests Must be able to use ramp and maze maintenance tools safely and efficiently Must provide own snow boots, pants and gloves. Lead by example JOB DUTIES AND RESPONSIBILITIES: Use good communication skills and professionalism with staff and guests Will be responsible and accountable for the safe and efficient operation with a minimum of 3 lifts and crew. Knowledgeable of all controls and operational characteristics of each assigned lift and be able to teach these skills to new lift operators Load and unload guests of all ages and abilities Remain alert for guests improperly loading and unloading and other unexpected developments Act appropriately in emergencies Provide exceptional guest service Maintain loading and unloading ramps Ensure chairs are clear of snow and ready for loading Ensure and maintain the proper set up of the lift mazes, perimeter fencing, slow signs, and baffles. Comply with and enforce company policies and procedures Ensure lift logs are filled out properly and completely Keep work areas clean, organized, and clear of recognizable hazards Participate in training of new staff Oversee the lift operators on a specific lift on a daily basis. Provide positive feedback and coaching when needed in a timely and professional manner Use the proper chain of command when communicating with other departments Use good leadership skills when working with staff Perks of Working Here: Work & Play in the Mountains: Embrace the stunning Wasatch Mountains. Connect with fellow mountain enthusiasts. Benefits: Access to select Alterra Mountain Company Destinations. Free Solitude season pass for you and eligible dependents. Discounts on solitude lift tickets for friends and family. Discounts on food, rentals, retail, and lessons. Other Perks: Comprehensive medical, dental, vision, and life insurance for eligible employees Pro deals with outdoor brands. Generous 401(k) plan with company match. Free counseling service through Employee Assistance Program. Solitude Mountain Resort provides staff members with healthy and positive work experience in a setting that fosters camaraderie and a feeling of being “part of the family.” We are committed to our philosophy of the “Three Circle Model,” which promotes taking care of the guest, taking care of the company, and taking care of each other. Not only does our commitment to this philosophy keep our guests returning year after year, but our staff members as well. It is our desire that staff members enjoy their work, while also taking the time to enjoy the great activities available in our breathtaking, natural environment. We like to have fun while providing world-class guest service and memorable experiences to our guests and each other.

Responsibilities

The Lift Operations Lead is responsible for the loading, transport, and unloading of guests, maintaining lift efficiency, and training lift operators. This role requires ensuring safety and providing exceptional guest service while overseeing lift operations.