Lift Operator at Powder Mountain Resort

Eden, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Jun, 26

Salary

24.0

Posted On

03 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Lift Operation, Safety Protocols, Guest Service, Troubleshooting, Line Control Module (LCM), Axess Gates, Skiing, Snowboarding, Communication, Problem Solving, Teamwork, Customer Facing, Weather Endurance, Manual Dexterity

Industry

Real Estate

Description

Description Powder is a year-round resort and real estate development project nestled throughout 12,000 acres in the Wasatch Mountains of Northern Utah. We are striving to be the premier place of being and doing, a destination that fuses outdoor recreation with a cultural and hospitality program that connects visitors with a deeper sense of self and purpose. Our core values come to life in a unique and natural setting of unparalleled beauty. We’re looking for Big-Hearted Champions who are passionate about outdoor recreation, art, and meaningful connection. Together, we're crafting a one-of-a-kind, multi-season destination that seamlessly blends outdoor art, exhilarating recreation, and exceptional hospitality. If you’re an enthusiastic, caring team player who strives for excellence—and always tries to do the right thing, even when no one is watching—you’ll fit right in at Powder. We Are: Big-hearted: passionate, warm, joyful, and generous. Champions: tenacious, intolerant of mediocrity, and constantly seeking feedback. These values make us who we are and help drive us to fulfill our purpose: to spark wonder! Our Commitment to Equality: Together we are one team, not an "us vs. them" mentality. We are focused on being a progressive employer with pay equity, inclusion, while building diverse teams. Appearance Guidelines: Well-groomed facial hair, tasteful visible tattoos, and minimal facial piercings are acceptable. Perks of Joining Our Big-Hearted Champions: 401K Plan and company match Employee Assistance Program Seasonal Ski & Summer Passes for self, self & dependents + Buddy Vouchers UTA Ski Bus Pass and Employee Shuttle Service Powder Mountain Retail/Rental Discount and On-Mountain F&B Discounts Powder Mountain Snowsports School Discounted Lessons Access to Expertvoice.com, Outdoorly.com Outdoor Prolink and partner discounts Powder Mountain on-snow uniform for specific roles Free On-site Gourmet Team Member meal Requirements Job Title: Lift Operator, I & II Department: Lift Operations Status: Seasonal Part-time & On-call, Day & Night Shifts Reporting To: Manager of Lift Operations Position Overview: Powder Mountain is currently building our 25/26 winter season Lift Operation Team! This position will ensure the safety of our guests and instill a superior guest service experience. This position will operate the day-to-day lift functioning for our public and private terrain. Lift Operator I Key Responsibilities: Operate lift, set up life maze, load and unload guests, follow safety protocols. Alert Lift Maintenance and Lift Operations Manager when equipment fails. Partner with Ski Patrol for guest safety. Follow all lift training and procedures. Abide to Powder Mountain uniform, grooming, and conduct code. Exemplify a cheerful outlook and willingness to assist guests of all ages and abilities. Maintain the ramp, maze, loading and unloading areas. Shovel snow when needed. Maintain all lift signs (ANSI and informational). Ensure a clean workspace in all lift shacks. Additional responsibilities as needed: Welcome Guests: Actively greet every guest with a friendly and positive demeanor, setting the tone for their mountain experience. Manage Mountain Access: Efficiently monitor guest tickets and passes, ensuring proper mountain access while maintaining smooth and organized lift lines. Provide Expert Information: Be a go-to resource for guests, offering accurate information about resort services, products, sales locations, and mountain wayfinding. Resolve Issues: Skillfully address guest inquiries, troubleshoot RFID card issues, help with Bluetooth issues and calmly de-escalate situations when necessary, ensuring guest satisfaction. Maintain Safety & Efficiency: Monitor and maintain safe snow levels in lift line mazes, optimize maze layouts for maximum efficiency, and promptly report any emergencies or accidents. Operate Equipment: Utilize and troubleshoot Line Control Module (LCM), hand scanner hardware, Axess gates and understand our online sales portal to assist guests effectively. Navigate the Mountain: Safely ski or snowboard designated routes to and from assigned chairlifts. Lift Operator II Job Performance Expectations: Has a thorough understanding of multiple types of lifts and can be used at any of the 5 types of lifts present at Powder Mountain. Requirements and/or Qualifications: Experience working in a guest facing role. Desire to be positive and motivated during busy season and inclement weather. Desire to work at 9,000ft in exposed weather conditions. Ability to work early mornings for lift start up. Communicate professionally with all Powder Mountain departments. Be polite and friendly to team members, other departments, and guests. 18 years of age or older. Ability to work occasional overtime, evenings, weekends and holidays as requested. Great attitude, positive mindset. Ability to ski/snowboard to all lifts located throughout Powder Mountain. Physical Requirements: Full range of body movements Reach, push, pull, lift, and carry objects that may be heavy (40+lbs) Prolonged periods of standing, walking, bending, and twisting Walk on even/uneven/slippery terrain Climb/descend stairs/ladders Manual dexterity to operate manual tools and power equipment on a constant basis Safely handle hazardous materials Working Environment: Work is performed primarily outside and is exposed to extreme temperatures, sun and wind exposure, inclement weather (rain, snow, ice), high altitudes (9,000ft+), noise, and moving machines/equipment. Work performed inside requires full attentiveness to individuals riding the lift and weather conditions.

Responsibilities

The primary role is to ensure the safety of guests while operating the day-to-day functioning of lifts across public and private terrain, which includes setting up mazes and adhering strictly to safety protocols. Responsibilities also involve actively greeting guests, monitoring mountain access via tickets/passes, providing resort information, and maintaining the physical areas around the lifts.