Lift Ticket Attendant at Alterra

Brighton, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Feb, 26

Salary

0.0

Posted On

09 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Ticket Validation, RFID Scanning, Communication, Problem Resolution, Safety Monitoring, Organizational Skills, Physical Endurance, Customer Education, Positive Attitude, Reliability, Outdoor Work, Team Collaboration, Camaraderie, Adaptability, Attention To Detail

Industry

Hospitality

Description

Seasonal (Seasonal) JOB TITLE: Lift Ticket Attendant DIVISION: Lift Operations REPORTS TO: Lift Operations Manager LOCATION: Solitude Mountain Resort CLASSIFICATION: Full-Time/ Part-Time/ Seasonal/ Hourly POSITION: Ticket Attendants are responsible for ensuring every ticket or season pass is validated each time the guest rides the lift to enjoy our mountains while delivering exceptional guest service. This involves engaging with and providing a first-class mountain experience for each guest and communicating clearly to ensure proper ticket validation. Actively works toward positive resolution for all issues. This job provides the opportunity to work outdoors in a scenic environment, while greeting our guests. JOB DUTIES AND RESPONSIBILITIES: Greet guests in a warm and welcoming manner. Assisting and educating guests through RFID Scanning system Assist guests with Alpine Lite, Day passes, and season to confirm validity. Redirect guests with invalid or missing passes to the nearest ticketing location Monitor and maintain an organized, safe flow in lift lines Provide resort information and answer guest questions with confidence and courtesy Assist with other duties as assigned to support mountain operations SPECIFIC JOB REQUIREMENTS: Must be fluent in English and comfortable speaking with guests Reliable, enthusiastic, and committed to creating a positive guest experience Able to work outdoors in all weather conditions (snow, cold, wind, sun, etc.) Engage in physical activities like standing for long periods, walking, and utilizing hands for tasks that involve gripping, handling, and reaching. EQUAL OPPORTUNITY EMPLOYMENT Solitude Mountain Resort is an equal opportunity employer. It is the policy of the Company to recruit, hire, train, assign, promote, and transfer the best qualified individual for each job opening and provide such employment opportunities without regard to sex, race, religious creed, color, gender, gender identity, gender expression, national origin, ancestry, citizenship, nationality, age, physical disability, mental disability, medical condition, marital status, pregnancy, sexual preference, sexual orientation, genetic information, veteran status, or any other characteristic protected by applicable state or federal law. The Company makes all employment decisions, including selection, training, job assignment, compensation, promotion, transfer, discipline, termination, and access to benefits without regard to these protected statuses. Solitude Mountain Resort also provides reasonable accommodations to applicants and employees with disabilities. If you require an accommodation during the selection process, please contact Human Resources at HR@solitudemountain.com. Perks of Working Here: Work & Play in the Mountains: Embrace the stunning Wasatch Mountains. Connect with fellow mountain enthusiasts. Benefits: Access to select Alterra Mountain Company Destinations. Free Solitude season pass for you and eligible dependents. Discounts on solitude lift tickets for friends and family. Discounts on food, rentals, retail, and lessons. Other Perks: Comprehensive medical, dental, vision, and life insurance for eligible employees Pro deals with outdoor brands. Generous 401(k) plan with company match. Free counseling service through Employee Assistance Program. Solitude Mountain Resort provides staff members with healthy and positive work experience in a setting that fosters camaraderie and a feeling of being “part of the family.” We are committed to our philosophy of the “Three Circle Model,” which promotes taking care of the guest, taking care of the company, and taking care of each other. Not only does our commitment to this philosophy keep our guests returning year after year, but our staff members as well. It is our desire that staff members enjoy their work, while also taking the time to enjoy the great activities available in our breathtaking, natural environment. We like to have fun while providing world-class guest service and memorable experiences to our guests and each other.

Responsibilities

Ticket Attendants are responsible for validating tickets and season passes for guests riding the lift while providing exceptional guest service. They engage with guests, assist with ticketing issues, and maintain a safe and organized lift line.