Line 1 Risk Manager – Daily Banking at Ing Firm

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

05 May, 26

Salary

0.0

Posted On

04 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Risk Management, Retail Banking, Regulatory Compliance, Stakeholder Management, Communication, Analytical Skills, Problem Solving, Agile Methodologies, Operational Risk, Control Design, Customer Focus, Project Management, Continuous Improvement, Risk Assessment, Negotiation, Detail Orientation

Industry

Banking

Description

ING Australia are on a hunt for an experienced Line 1 Risk Manager to join our Daily Banking Tribe to support our Retail Bank. As Risk Manager – Daily Banking, you’ll be the go-to expert for keeping ING’s everyday banking products safe, compliant, and customer-focused. This isn’t just about ticking boxes – you’ll embed risk thinking into the heart of our agile Tribes, working across Daily Banking, Digital, and Customer Interaction teams. From spotting operational risks in product lifecycles to designing smart controls and part of project deliveries, you’ll make sure we stay ahead of regulatory obligations while delivering great customer outcomes. You’ll lead risk reviews, regulatory changes, and partner with stakeholders to uplift risk maturity across the business. Think of it as a hands-on role where you’ll balance customer, risk, compliance and business with innovation, influence decisions at all levels, and help shape the future of banking – all while thriving in a fast-paced, collaborative environment. Our ideal candidate is a hands-on risk professional with a sharp eye for detail and a passion for making banking safer and smarter. You’ll bring at least three years’ experience in risk or product-related roles, ideally within retail banking, and a solid understanding of Australia’s regulatory landscape – think ASIC, APRA, AFCA. You know the first line of defence inside out and can design, test, and uplift controls with confidence. Agile ways of working aren’t new to you; you thrive in fast-paced environments and can juggle multiple priorities without breaking a sweat. You’re a natural communicator who can influence stakeholders at all levels, negotiate solutions, and turn complex problems into practical outcomes. Above all, you’re curious, proactive, and obsessed with delivering positive customer experiences while keeping risk firmly in check. Ready to make an impact? What you’ll do Embed risk thinking into agile squads across Daily Banking, Digital, and Customer Interaction Tribes, ensuring compliance and strong risk culture. Identify and assess operational risks in product lifecycles, design and implement effective controls, and uplift the risk control framework. Be the risk lead in projects and change initiatives, delivering risk assessments, stakeholder engagements and ensuring safe delivery. Partner with stakeholders and 2nd line teams to ensure regulatory obligations are met and processes align with group standards. Drive continuous improvement by reviewing end-to-end processes, identifying gaps, and contributing to projects that enhance risk maturity. Provide expert advice and reporting, chair risk meetings, and influence decisions to keep products operating safely within risk appetite. What we’re looking for Proven experience in line 1 risk management (minimum 3 years), ideally within retail banking or financial services. Solid understanding of regulatory frameworks and compliance obligations in Australia (ASIC, APRA, AFCA). Hands-on knowledge of the first line of defence, including designing, testing, and implementing effective controls and risk in change risk assessments. Excellent stakeholder management and communication skills, with the ability to influence and negotiate at all levels. Analytical and problem-solving mindset, capable of turning complex issues into practical, customer-focused solutions. Agile and adaptable, thriving in fast-paced environments and comfortable working across multiple business units. What’s in it for you? Discounted ING Health Insurance An additional Rest Day to support your wellbeing An IMPACT day to volunteer on approved sustainability activity About Us At ING, we’re all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we’re proud to support. Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated. We’ve built a culture that’s fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing. Whether you’re taking ownership of exciting projects, thinking outside the box, or working with global colleagues, you’ll find ING is the kind of place where growth isn’t just a possibility; it’s a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, you’ll feel the difference in how we value and champion our people. We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you’re interested but don’t meet all the criteria, we encourage you to apply. We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong. We’re your allies in helping you do your thing during the recruitment process, so let us know (email below) if you require any support or adjustments when you apply Sound like your kind of vibe? We can’t wait to hear from you! (One last note: We operate using a direct talent sourcing model, so no agency introductions, please.) ING is Australia’s most recommended bank according to RFI Global’s Consumer Atlas Survey, January–June 2025 (n = 29,510) when compared to customers of the 10 largest ADIs operating in Australia. Need more? Contact: Mark Montgomery on mark.montgomery@ing.com For support and adjustments, including DEI, LGBTQI+ confidential application support enquiries: rpoteam.au@ing.com Applications close 19th February 2026 Before you apply Here at ING we consider employee development to be important and encourage existing employees to apply for suitable internal positions. It is expected that any employee applying for a vacant position would have been in their current role for a minimum of twelve (12) months before applying. This may be waived in special circumstances and after consultation with your Manager #LI-DNI We’re a global bank with a strong European base, and our more than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries. Joining ING means working with friendly and collaborative people towards making a positive impact on people and planet. We believe in empowering the people around us and our customers to stay a step ahead. Working here means having the autonomy to drive progress, helping to create superior customer value and contributing to our ambition of putting sustainability at the heart of everything we do. Here, we’re more than just a workplace – we’re a community of innovators, problem-solvers, and forward-thinkers, dedicated to making a real impact. Whether you’re just starting your career or seeking the next big challenge, we have opportunities that will inspire and push you to grow. Your future at ING starts with one application. Ready to join? We’ve got plenty of opportunities to match your skills and aspirations! Use the filters below the search bar – like location and job type – to help you find the perfect fit. Start exploring now and discover where your next career move could take you!

Responsibilities

Embed risk thinking into agile squads across Daily Banking, Digital, and Customer Interaction Tribes, ensuring compliance and a strong risk culture. Identify and assess operational risks in product lifecycles, design and implement effective controls, and uplift the risk control framework.