WHO ARE WE?

South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight.

• Ensure your personal safety and that of others, including that of visitors and contractors at all times.
• Provide a safe, clean and well-presented customer environment, ensuring that the tasks detailed in the cleaning schedules are maintained to a high standard.
• Assist traincrew and station staff in undertaking emergency procedures and evacuation procedures when required.
• Provide a safe, courteous and helpful service at all times.
• Comply with the Rules as defined in Network Rail Group Standard, South Western Railway Employee Handbook, other regulations and Instructions, Group Standards and Legislation.
• To assist customers as appropriate, especially those with special needs or at times of service disruption.
• Provide managers and supervisors with proactive information that delivers higher and improved cleanliness standards.
• Undertake cleaning of biological hazards.
• Observe COSHH Regulations in place.
• Complete paperwork as required, detailing and signing for all work carried out.
• Dispose of waste, including bio-waste and sharps in accordance with local instructions.
• Advise Manager of any problems or defects identified.
• To undertake additional tasks as required by the local manager applicable to the role.
• Wear uniform (including name badge) and safety clothing as supplied, ensuring that your standard of appearance complies with the company standard and is high at all times.