LINE & RAMP SERVICES AGENT

Location:Scottsdale, AZ, US, 85260
Flexible Work Arrangement: Onsite
Job Category: Fixed Base Operations (FBO)
Career Level: Graduate / Entry Level
Requisition Id: 4393
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers’ journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.

POSITION SUMMARY

The position is required to serve the customer’s needs and the requirements of their aircraft in accordance with Jet Aviation policy and procedures by performing the duties listed below.

MINIMUM REQUIREMENTS

• Must have High School Diploma/GED
• Ability to work flexible schedules and willingness to work in various weather conditions as well as meeting minimum physical requirements of the job described below in the Physical Demands/Work Environment section
• Must be able to obtain a certificate from NATA Line Service training program
• Must be able to obtain a motor vehicle operating permit (MVOP) within 30-60 days
• Must obtain an Airport ID Badge within 30 days of employment
• Must be at least 18 years of age, with a valid driving license
• Ability to read and communicate in English

MAIN RESPONSIBILITIES

• Responsible for refueling and defueling all types of aircrafts on a daily basis, demonstrating knowledge of specific fueling requirements
• Provides towing and disconnecting services for all types of aircraft
• Executes hand signals in order to guide aircrafts during arrivals and departures
• Provides service to aircrafts using ground support equipment, e.g. use of GPU for aircraft engine starts and ground power, use of lavatory cart and emptying procedures, etc.
• Communicates with employees and/or crew using radios in order to provide excellent customer service
• Assists in providing aircraft with ice, coffee, catering and other necessary services
• Provides transportation for customers and pilots to and from aircraft, hotels, restaurants and other parts of the airport with courtesy van or bus
• Assists with aircraft and hangar cleaning, as needed
• Assists with general grounds keeping (grass cutting, weeding, picking up paper and trash, general housekeeping, etc.)
• Other duties may be assigned, as needed