ADDITIONAL INFORMATION

Job Number25080918
Job CategoryHousekeeping & Laundry
LocationW Edinburgh, 1 St James Square, Edinburgh, Scotland, United Kingdom, EH1 3AX
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

Reporting to the Director of Style (Executive Housekeeper), as Linen Porter you will play a key role in ensuring cleanliness throughout the hotel, including guest rooms, public spaces and back of house areas.
Joining the team means you will be instrumental to the success of the hotel’s operation and beyond. We are looking for someone who is detail-oriented, a people-person and passionate!

As Linen Porter, key aspects of your role will include:

• Sorting, counting, recording and checking in and out of all linen.
• Washing, drying, pressing, folding and removing stains from clothes and other textiles.
• Reporting any maintenance issues.
• Cleaning and maintaining storage, corridors and public areas.
• Stocking linen trolleys, cupboards and guest service items.
• Ensure compliance with all Health and Safety protocols.
• Providing guests with requested service and handling any special requests.
• Be a W brand ambassador, ensuring the brand’s voice is present in your interactions with guests and talent.

Our ideal Linen Porter is someone who has:

• A keen eye for detail
• Good organization and multi-tasking skills
• Confidence interacting with guests
• Good communication skills
• A positive mindset
• A genuine passion for working in hospitality

In return for your hard work, we give you:

• World class training and development, including leadership development
• Unlimited career opportunities (internationally and locally)
• Wellness and mental health programmes
• Discounted accommodation, food and beverage in over 9,000 hotels all over the world!
• Discounts for your friends and family
• Specially curated discounts in thousands of shops