JOB DESCRIPTION

Linen Porter/Room Attendant at The Grand, York
Fully flexible hours available, usual shift 08.30-1700
Our Linen Porters are the behind-the-scenes heroes of our hotels — the quiet force that keeps everything running smoothly. You will be responsible for controlling linen coming in and out of the building, ensuring it is efficiently distributed after taking in and signing off daily deliveries. You will play a vital role in creating that ‘wow’ moment for our guests by ensuring our housekeeping teams have everything they need — from fresh linens and towels to well-stocked supplies. Thanks to their hard work and organization, every room is ready to impress. If you take pride in keeping things in order, enjoy being part of a supportive team, and love making a difference behind the scenes, then we’d love to welcome you onboard.

ABOUT US

The Grand is York’s only five-star hotel, situated in the very heart of the historic city. The property offers a splendid blend of Victorian elegance and modern sophistication and is known worldwide as a beacon of hospitality excellence. We are honoured to have been awarded the ‘Hotel of the Year’ Catey and we are also absolutely delighted to be named in The Sunday Times top 100 ‘Best Places to Work 2023’.
Along with our 207 guest bedrooms, we boast an award-winning rosette restaurant, The Rise, which holds the Conde Naste 2022 award for Best Afternoon Tea. In addition to this, our new fine dining restaurant, Legacy, provides the opportunity to elevate our dining offering and become leaders in the York food scene. We have a state-of-the-art Cookery School, are home to an atmospheric Spa, stunning Meeting and Event spaces and an In-Room Dining offering. Each day is unique and memorable at The Grand and we live to create special memories for our guests and our team.
Our vision is to be the UK’s most loved hotel. We pride ourselves on our values. We place emphasis on driving for results in all areas of the business, excellence in everything we do and genuine care for our Grand family, guests, and the environment.

Our team are the heart and soul of The Grand, without them The Grand is just a beautiful building. We pride ourselves on the warmth of our Yorkshire welcome that each one of our guests receive. As a Linen Porter/Room Attendant, key to your role will be:

• A passion for supporting others and delivering exceptional service
• A positive, can-do attitude and friendly personality
• A strong sense of teamwork and reliability