SUMMARY

Responsible for the maintenance of all linen, laundry and uniforms according to the Hotel’s standards.

• Count and send out dirty linen and uniforms to the Laundry as well we the receipt of clean linen and uniforms.
• Managing guest laundry (record, count, verify, deliver and posting charges), communicate with guest in any laundry issues.
• Count and distribute clean linen and uniforms to the different hotel outlets.
• Manage in house uniforms, maintain proper records and uniforms in out for on boarding and leaving associates. Communicate with relevant departments to raise uniforms fittings, sizing and adjustment when required.
• Report to Supervisor and send linen and uniforms that require repair or alteration to the tailor.
• Manage and record linen losses, condemned, rewash and inventory.
• Work closely with laundry vendors for collection and delivery timing.
• Understanding of linen and laundry operations systems.
• Understanding Opera and operations system use.
• Work closely and coordinate with Housekeeping team in ensuring smooth operations.
• Keep and maintain special linens (baby essentials, special pillows, spare duvet inserts and blankets)
• Monitor and manage all uniforms available in the Hotel for usage allocation.
• Maintain equipment in a proper state of cleanliness.
• Be well versed in Hotel fire & life safety / emergency procedures.
• Attend all briefings, meetings and trainings as assigned by management.
• Assist in stock receiving and invoices keeping when needed.
• Assist in receiving office phone calls and record in log book.
• Able to multitask, able to take on different projects and tasks assigned by superiors.
• Perform other duties as directed by the management.