在线教育业务销售负责人 at LINGOACE ACADEMY INC
Wuhan, Hubei, China -
Full Time


Start Date

Immediate

Expiry Date

11 Oct, 26

Salary

0.0

Posted On

13 Jul, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Sales Management, Private Domain Operations, Community Management, Conversion Rate Optimization, Team Leadership, SOP Development, Data Analysis, Customer Relationship Management, Sales Training, ROI Management, User Profiling, Cross-functional Collaboration

Industry

Education

Description
作为 AI 口语课销售体系的核心管理者,全面负责 1v1 体验课服务与社群运营的全链路销售转化,搭建高效的私域销售体系,带领团队达成业绩目标,推动产品市场份额与用户口碑双增长。 1. 业绩目标管理 - 基于公司战略规划,制定月度 / 季度 / 年度销售目标,拆解至团队及个人,通过数据追踪、过程管控确保目标达成,对整体销售额、转化率、ROI 负责。 - 深度分析 AI 口语课用户画像,针对性优化销售策略,提升高客单课程成交率。 2. 销售团队搭建与赋能 - 负责销售团队(课程顾问、社群运营师)的招聘、组建与梯队培养,建立完善的人才选拔、考核、激励与淘汰机制。 - 搭建系统化培训体系,涵盖 AI 产品知识、1v1 咨询话术、社群促活技巧、用户心理分析、逼单转化 SOP 等,提升团队专业能力与成交效率。 3. 私域转化流程优化 - 主导体验课与社群运营的销售流程标准化建设,包括体验课预约跟进、课后反馈沟通、社群话题引导、优惠政策落地等全环节 SOP 设计与迭代。 - 监控销售漏斗关键节点(有效咨询率、体验课出勤率、社群活跃度、签约转化率),通过数据洞察转化瓶颈,制定针对性改进方案(如优化体验课产品化包装、升级社群互动形式)。 4. 跨部门协同与资源整合 - 与产品研发部门联动,反馈一线用户对 AI 口语课的功能需求、使用体验建议,协助优化产品服务包。 - 配合市场部门优化流量获取策略,反馈线索质量与用户需求特征,提升精准流量转化效率。 - 协同教学服务部门,确保体验课交付质量,打通 “体验 - 转化 - 续课” 的服务闭环,降低退费风险。 5. 客户关系与品牌维护 - 主导核心客户(高意向、高客单)的跟进与维护,建立长期信任关系,促进老客户转介绍与续购。 - 规范团队销售行为,把控服务承诺,提升用户满意度,维护品牌在 AI 口语教育领域的口碑。 Headquartered in Singapore with a global footprint, LingoAce is a growing and leading education technology company for language learning. With a growing team, certified teachers, and offices in the U.S., Southeast Asia, and China, we serve learners across 100 countries and regions. Hugh Yao, LingoAce’s founder and CEO, wished for his children to learn Mandarin Chinese effectively when living in Singapore. As a parent, Hugh realized that traditional learning methods do not engage modern young learners. In 2017, he decided to bring Chinese learning to life through an online proprietary curriculum and started the LingoAce journey. We are excited to share that LingoAce has once again been named to the GSV 150 for a second year in a row. GSV (Global Silicon Valley) Ventures’ list of the world’s most transformative private companies in education. We were chosen from over 4,000 venture capital and private equity-backed private companies revolutionizing the world of education technology. GSV estimates that together these 150 companies reach roughly 3 billion people -- almost half of the global population -- and generate approximately $25 billion in revenue. Linsanity was not just the phenomenon of Jeremy Lin’s rise and domination on the NBA basketball court. It was a revelation that shattered stereotypes about what Asian Americans can achieve and what it means to belong – which continues to have great impact on the Asian American community. As LingoAce’s CEO Hugh Yao shared previously, "Linsanity transcended cultural, racial, and national boundaries, and has united people regardless of their backgrounds, ethnicities, and citizenship. What Jeremy represents and what he’s accomplished are what we as an education company hope to inspire in our next generation of learners." We aspire to be the employer of choice when it comes to fostering a diverse and inclusive global culture. Just as how our learners are unique, so is our talents. We ensure diverse voices are heard because we believe everyone deserves the opportunity to make an impact. We strongly believe different perspectives make us a successful global company. With growing operations in Southeast Asia, the United States, China and Europe, we invite you to check out the many exciting career opportunities at LingoAce! Explore and grow your potential with us and learn how to thrive in a fast-paced world of tomorrow. We understand that every talent is unique, and we aim to bring out and develop the best in you.

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Responsibilities
Lead the sales system for AI spoken language courses, focusing on 1v1 trial class conversions and private domain community operations. Responsible for achieving revenue targets, building a high-performance sales team, and optimizing the end-to-end sales funnel.
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