The Infrastructure Operations Team is a globally distributed group responsible for managing Nutanix hyper-converged infrastructure and supporting Windows and Linux workloads across North American datacenters and edge locations. Operating 24/7 with members in Sri Lanka and Costa Rica, the team ensures high availability, scalability, and performance of enterprise systems in Sysco’s Private Cloud. Key responsibilities include managing virtualization platforms, optimizing Linux and Windows servers, and maintaining global security compliance through patch management.
We are seeking a highly skilled and experienced Technical Lead / Associate Technical Lead to join our Infrastructure Operations team. The role involves supporting, optimizing, and securing Windows systems, contributing to global OS patch management efforts, managing and supporting the Nutanix virtualization platform, and collaborating with a globally distributed team in a 24x7 operational environment.
The ideal candidate will have a strong background in Linux system administration, a good understanding of virtualization technologies such as Nutanix or VMware, and experience with automation and patch management processes.

REQUIREMENTS

• Bachelor’s degree in computer science, IT, or related field (or equivalent experience) with 3 - 5 years in Linux system administration.
• Solid understanding of Linux systems (RHEL, CentOS, Ubuntu).
• Hands-on experience with hyper-converged infrastructure (HCI) like Nutanix and virtualization technologies (Nutanix, VMware, Hyper-V).
• Proficiency in patch management solutions and processes.
• Knowledge of OS/kernel updates, vulnerability scanning, and remediation.
• Strong understanding of TCP/IP, DNS, DHCP, firewalls, and VPNs.
• Awareness of Linux security practices, SELinux, and auditing tools.
• Proficiency in scripting languages (Bash, Python, Perl) and technical documentation of infrastructure processes.
• Strong problem-solving skills and the ability to work in a fast-paced environment.
• Excellent communication and collaboration skills in a multicultural team setting.
• Familiarity with ITIL processes for incident, problem, and change management.
• Working shifts:
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• Shift 1 – 8:00 AM - 17: 00 From Tuesday to Saturday

• Shift 2 – 11:00 AM- 20:00 From Sunday to Thursday

• Manage, monitor, and maintain Linux workloads running on virtualized Private Cloud infrastructure. Troubleshoot and resolve complex issues related to Linux systems and applications. Optimize system performance, resource utilization, and scalability.
• Oversee Linux deployments on Private Cloud virtualization platforms. Collaborate with cross-functional teams to ensure alignment between infrastructure and business needs. Assist in capacity planning, backups, and disaster recovery strategies.
• Implement and manage global patching for Linux servers to address security vulnerabilities and system stability. Ensure compliance with corporate security policies and industry best practices. Conduct risk assessments and apply mitigations for security threats.
• Supporting the migrations of end-of-life Linux OS versions to newer versions of Linux operating systems and reducing the EOL footprint.
• Develop and maintain automation scripts for routine tasks using Bash, Python, or similar tools. Integrate and improve patching automation workflows.
• Support and manage the Nutanix virtualization platform, including new cluster deployments, troubleshooting alerts, and optimization of the infrastructure.
• Work closely with team members in Sri Lanka, Costa Rica, and North America to provide seamless 24x7 support. Participate in on-call rotations and respond to high-priority incidents.