Lions' Store Assistant - Customer Service/Retail - Part-time at Ambrose University
Calgary, AB, Canada -
Full Time


Start Date

Immediate

Expiry Date

07 May, 25

Salary

0.0

Posted On

08 Feb, 25

Experience

0 year(s) or above

Remote Job

No

Telecommute

No

Sponsor Visa

No

Skills

Confidentiality, Customer Service, Interpersonal Relationships, Microsoft, High Energy Level, Social Media, Communication Skills, Canva, Management Skills

Industry

Retail Industry

Description

Ambrose University is committed to employment diversity and encourages applications from all qualified men and women, members of visible minorities, aboriginal peoples, and persons with disabilities.
Ambrose University is a private Christian university located in Southwest Calgary. The Faculty of Arts and Science offers Bachelor of Arts (BA) degrees in Behavioural Science, Psychology, Christian Studies, English, General Studies, History, and Music, as well as a Bachelor of Music and a Bachelor of Science in Biology. These programs are accredited by the Ministry of Advanced Education and overseen by Campus Alberta Quality Council (CAQC). The School of Education provides a Bachelor of Education (After Degree), and the School of Business offers both a Bachelor of Business Administration and a BA in Business. The Faculty of Theology offers undergraduate programs in Children’s Ministries, Church Ministries, Intercultural Studies, Worship Arts, and Youth Ministries. The seminary offers graduate degrees including a Master of Divinity, Master of Leadership and Ministry, Master of Intercultural Ministry, Master of Theology, and Master of Christian Studies, along with diploma and certificate options. Graduate theological studies are also available in Chinese. Ambrose is committed to the integration of Christian faith with academic discipline, with a vision for academic excellence in the service of the church and the world. For more information visit us online at www.ambrose.edu.

POSITION SUMMARY

The Lions’ Store Assistant is responsible for customer service, inventory maintenance for clothing and books, and digital marketing through the eCommerce site and social media. The Assistant takes an active role in the daily operations of the store, assisting the Manager of the Lions’ Store with book orders, returns, eCommerce, stocking, and organizing merchandise.

QUALIFICATIONS

Education and Experience

  • Undergraduate degree is required.
  • Experience in retail and customer service is an asset.
  • Experience with marketing through social media, Canva, and photoshoots is an asset.

Skills

  • Proficient at Microsoft 365.
  • Excellent collaboration skills.
  • Personable. Adept at engaging with and helping customers.
  • Excellent multitasking and prioritizing skills.
  • Organized. Able to distill important information from multiple sources.
  • Able to manage inventory, adhere to a schedule, and meet deadlines.
  • Excellent verbal and written communication skills.
  • Able to problem-solve.
  • Able to maintain confidentiality.
  • Excellent organizational and time management skills.

Personal Characteristics

  • Be in agreement with the Ambrose mission and statements of faith.
  • Must have a quality of spirit that will be reflected in a growing relationship with God and interpersonal relationships.
  • Sensitive and able to work with a diversity of people and cultural groups.
  • High energy level that is reflected in good work habits and sound work ethic.
  • Positive, approachable, and friendly disposition.
  • Innovative. Able to bring new ideas to the team.
  • Adaptable. Able to function effectively in a busy and challenging work environment.
  • Possess the highest standards of personal integrity, a strong work ethic, and an optimistic Outlook.

Other

  • Able to lift 30+ lbs.
  • Able and willing to work during regular store hours, as well as evenings and weekends as needed.

Job Type: Part-time

Benefits:

  • Casual dress
  • On-site gym
  • On-site parking
  • Store discount

Schedule:

  • Monday to Friday
  • Weekends as needed

Application question(s):

  • Do you have retail and customer service experience?
  • Do you have marketing experience?
  • Do you have merchandising experience?

Education:

  • Bachelor’s Degree (preferred)

Work Location: In perso

Responsibilities
  • Provide excellent customer service to students, employees, and community members.
  • In collaboration with the Manager, support the website and marketing development activities.
  • Assist in textbook purchasing.
  • Monitor book return deadlines. Assist with preparing return shipments to publishers.
  • Assist instructors and students with accessing their etext resources through the eBook program. Ensure satisfaction with the program.
  • Receive books, clothing, and general merchandise into inventory.
  • Assist in clothing and general merchandise ordering.
  • Fulfill orders on eCommerce site. Prepare orders for pickup and shipment.
  • Ensure merchandise is properly stocked, organized, and professionally displayed in the store.
  • Organize the textbook Buyback program.
  • In collaboration with the Manager, build and communicate the brand through social media.
  • Assist with seasonal sale events: Convocation and monthly pop-up shops.
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