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Lithuanian speaking Customer Service roles in Sofia Bulgaria - Relocation p at Mercier Consultancy

Sofia, Sofia-City, Bulgaria -

Full Time

Start Date

Immediate

Expiry Date

19 May, 26

Salary

0.0

Posted On

18 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Lithuanian, English, Customer Service, Communication, Problem-solving, Customer-focused, Attention to detail, Organizational abilities, CRM systems, Customer support software

Industry

Holding Companies

Description

Mercier Consultancy is excited to announce openings for Lithuanian Speaking Customer Service Representatives in Sofia, Bulgaria, with an attractive relocation package to assist your move. We are looking for enthusiastic individuals who are dedicated to providing exceptional customer service and support to our Lithuanian-speaking clients. In this role, you will be the primary point of contact for our Lithuanian-speaking customers, addressing inquiries, resolving issues, and ensuring a seamless customer experience. Your contributions will be essential in upholding our commitment to customer satisfaction. Responsibilities Provide outstanding customer service in Lithuanian and English through various communication methods Handle customer inquiries, issues, and requests with professionalism and efficiency Maintain accurate documentation of customer interactions in our CRM system Collaborate with internal teams to resolve customer challenges effectively Collect and analyze customer feedback for continuous improvement Stay informed about our products and services to assist customers effectively Participate in training sessions to enhance service knowledge and skills Fluency in Lithuanian and English with excellent verbal and written communication skills Previous customer service experience is preferred Strong problem-solving skills and a customer-focused attitude Ability to manage multiple tasks in a fast-paced environment Excellent attention to detail and organizational abilities Passionate about providing exceptional customer experiences Familiarity with CRM systems and customer support software is a plus Competitive Monthly Salary Relocation paid to Bulgaria Help finding apartment Paid training and growth possibilities and more

Responsibilities

The representative will serve as the main contact for Lithuanian-speaking customers, handling inquiries, resolving issues, and ensuring a smooth customer experience through communication in Lithuanian and English. Key duties include maintaining accurate CRM documentation and collaborating with internal teams to resolve challenges.