DESCRIPTION

The department deal with pursuing subrogated recoveries on behalf of a number of insurer clients. This is a new role in our litigation team. The purpose of the role is to effectively manage a portfolio of Delegated (DA) litigated cases to review and submit to the Court in terms of litigation.

KEY ACCOUNTABILITIES

• Organising, prioritising and handling own workload in line with standard operating procedures to ensure that critical dates are met and KPI’s and SLA’s are achieved.
• Effective management of the litigation process to ensure KPI’s and SLA’s are achieved:
• Reviewing pre litigation files to ensure ready for litigation
• Drafting and serving of court documents
• Liaising with the policyholder including drafting
• Effective use of the case management system to ensure:
• Reserving and all other key information is accurate and updated in a timely manner.
• Critical dates are met
• All actions/strategies are documented by way of a file note
• All documents in the history are clearly labelled.
• Delivering quality work, as a minimum meeting audit benchmark standards.
• Driving own personal development.
• Contributes to team effort by working collaboratively to ensure that team targets are achieved and by positively contributing to team morale

EXPERIENCE, SKILLS AND QUALIFICATIONS

• Experience of working in a legal environment.
• Preferably experience of quantum negotiations.
• Demonstrate experience of and the ability to:
• Work to set deadlines
• Deal with calls and enquiries from customers, suppliers and/or the public
• Organise and prioritise their workload
• Work as part of a team
• IT literate: proficient in use of Microsoft Office packages (Excel and Word)
• Excellent listening and verbal communication skills
• Ability to remain calm under pressure
• Ability to take constructive feedback and set personal goals for continuous improvement.

Please refer the Job description for details