Live Chat Support Agent at Remote Recruitment
, , South Africa -
Full Time


Start Date

Immediate

Expiry Date

22 Jul, 26

Salary

14000.0

Posted On

23 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Live chat support, Customer service, Written communication, Typing, Multitasking, Problem solving, Conflict resolution, Computer literacy

Industry

Staffing and Recruiting

Description
Location: Fully Remote (South Africa) Company: Remote Recruitment Engagement: Full-Time Compensation: R8,000 – R14,000/month Training: Included About the Role We are hiring entry-level Live Chat Support Agents to assist UK-based clients with their customer service operations. This is a fully remote role that requires no prior experience — all training is provided. You will interact with customers via live chat, resolving queries and providing excellent support. Key Responsibilities Handle incoming live chat queries from customers professionally and efficiently Resolve customer complaints and escalate complex issues as needed Maintain accurate records of customer interactions Follow client scripts and guidelines to ensure consistent service quality Collaborate with team members to improve customer satisfaction scores Requirements Excellent written communication skills in English Fast and accurate typing skills (minimum 40 WPM preferred) Patient, empathetic, and customer-focused attitude Basic computer skills and ability to multitask No experience required — training provided Equipment & Setup Reliable laptop or desktop computer Stable internet connection (minimum 10 Mbps) Quiet, dedicated home workspace Backup power solution (UPS or inverter recommended) What's on Offer Competitive salary of R8,000 – R14,000/month Fully remote — work from anywhere in South Africa Comprehensive training and onboarding Work with leading UK brands and businesses Positive and supportive work environment Career growth opportunities in customer service
Responsibilities
Handle incoming live chat queries from customers professionally and resolve complaints efficiently. Maintain accurate interaction records and follow client guidelines to ensure service quality.
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