Live Chat Support Specialist - Online Position at Elevated Hydrovac Services Inc
Arcola, SK, Canada -
Full Time


Start Date

Immediate

Expiry Date

16 Nov, 25

Salary

20.56

Posted On

17 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

re you an independent self-starter who enjoys helping others and communicating online? We’re looking for someone who thrives in a flexible environment, values meaningful connections, and is excited to support clients through live chat.

What You’ll Do

  • Respond to customer inquiries via live chat, ensuring prompt and friendly online interactions
  • Assist with troubleshooting, answer questions, and provide guidance about our products or services
  • Collaborate with teammates to resolve client issues and follow up to ensure satisfaction
  • Maintain records of chat interactions and update information in our system
  • Contribute ideas for improving the live chat experience and internal processes
  • Manage your workflow independently, meeting goals and service standards

What You Bring

  • Excellent written communication skills and a clear, personable style
  • Ability to multitask and adapt to different types of questions
  • Strong organization and attention to detail
  • Motivated to work independently and as part of a supportive team
  • Experience in online customer service, technical support, or chat-based roles is an asset

Benefits

  • Competitive compensation based on experience
  • Flexible working hours for work-life balance
  • Inclusive, supportive team culture
  • Opportunities for growth and skill development
  • Wellness perks and regular team check-ins

Job Types: Full-time, Permanent
Pay: $20.56-$22.00 per hour
Work Location: In perso

Responsibilities
  • Respond to customer inquiries via live chat, ensuring prompt and friendly online interactions
  • Assist with troubleshooting, answer questions, and provide guidance about our products or services
  • Collaborate with teammates to resolve client issues and follow up to ensure satisfaction
  • Maintain records of chat interactions and update information in our system
  • Contribute ideas for improving the live chat experience and internal processes
  • Manage your workflow independently, meeting goals and service standard
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