Live Expert (Dutch-speaking) - High Tech Industry - Work In Greece at Mercier Consultancy MD

, , Malta -

Full Time

Start Date

Immediate

Expiry Date

25 Feb, 26

Salary

0.0

Posted On

27 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In Dutch, Proficiency In English, Strong Communication Skills, Interpersonal Skills, Customer Support Experience, Technical Aptitude, Problem-Solving Skills, Customer-Oriented Mindset, Willingness To Work Flexible Hours, Open-Minded Approach, Collaborative Approach

Industry

Business Consulting and Services

Description

Join Mercier Consultancy MD as a Live Expert specializing in the high-tech industry, where you will have the exciting opportunity to work in Greece! This role is perfect for individuals who are passionate about technology and have a knack for assisting customers. As a Dutch-speaking Live Expert, you will engage with clients in real-time, providing support, troubleshooting, and expert advice on a range of high-tech products and services. Key Responsibilities Provide exceptional customer support through live chat, video calls, and other communication channels in Dutch. Assist clients with inquiries regarding high-tech products, offering expert guidance and troubleshooting assistance. Identify customer needs and tailor solutions to enhance their experience with our products and services. Stay updated on the latest high-tech trends, products, and company offerings to provide informed support. Collaborate with technical teams to resolve complex issues and escalate when necessary. Maintain accurate records of customer interactions and feedback for continuous improvement. Fluency in Dutch (written and spoken) is essential; proficiency in English is a plus. Strong communication and interpersonal skills to engage effectively with clients. Previous experience in customer support, preferably in the high-tech industry, is advantageous. Technical aptitude and a passion for technology, with the ability to quickly learn about new products. Ability to work in a fast-paced environment and handle multiple inquiries simultaneously. Problem-solving skills and a customer-oriented mindset to provide exceptional service. Willingness to work flexible hours to accommodate customer needs. Open-minded and collaborative approach, with a willingness to learn and grow in the role. Competitive Monthly Salary 2 Extra Salaries Per Year Fully Paid Relocation Package Fully Paid Training Health Insurance And Much More...

Responsibilities

Provide exceptional customer support through live chat and video calls in Dutch. Assist clients with inquiries regarding high-tech products and collaborate with technical teams to resolve complex issues.