Live-In Locality Manager at City and County Healthcare Group Ltd

High Wycombe, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

01 Jun, 26

Salary

38426.0

Posted On

03 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, People Management, Care Delivery, Customer Relationship Management, Recruitment, Coaching, Service Growth, KPI Management, Compliance, Safeguarding, Performance Management, Employee Relations, Commercial Awareness, Communication, Organization, Relationship Building

Industry

Hospitals and Health Care

Description

Company Description Live-In Locality Manager Salary: £38,426 per annum Contract: 9–12 month Fixed Term Contract (Maternity Cover starting 2nd March) Future opportunities: Potential to become permanent Location: Work from home with flexibility, supporting our Noble branches across Bristol, Bath, Gloucestershire, Buckinghamshire, Hertfordshire, Oxfordshire, Bedfordshire, Surrey, Kent, Hampshire, Northamptonshire, and Derby & West Midlands. Weekly travel will be required for this role. You will need to be a driver with access to your own vehicle. Job Description About the role We’re looking for an experienced and passionate Live-In Locality Manager to join CCH on a 9–12 month maternity cover contract, with the potential for the role to become permanent. This is a key leadership role responsible for the smooth, effective, and compliant delivery of our Live-In Care service across your locality. You’ll manage and support Live-In Carers, build strong relationships with customers, and play a vital role in growing and retaining a high-quality service. If you’re commercially aware, values-driven, and passionate about delivering outstanding care, we’d love to hear from you. Key responsibilities Lead and manage the day-to-day delivery of the Live-In Care service within your region Manage a caseload of customers, ensuring excellent communication, quality, and service standards Recruit, support, coach, and develop Live-In care professionals to deliver outstanding care Plan and attend regular customer and care professional visits Drive service growth, customer retention, and new business conversion in line with KPIs Work closely with internal teams including Quality, HR and Business Development Ensure compliance with CQC standards, legislation, and internal policies Manage performance issues, employee relations matters, and customer concerns professionally and proactively Participate in regional on-call as required Qualifications What we’re looking for Proven experience in a management role within health or social care Strong leadership and people-management skills A passion for delivering high-quality, person-centred care Commercial awareness with the ability to manage performance and KPIs Excellent organisation, communication, and relationship-building skills Confidence managing compliance, safeguarding, and quality standards Ability to travel across the region independently Additional Information Why join CCH? Competitive salary of £38,426 Opportunity to make a real impact in a senior, autonomous role Supportive leadership and collaborative working environment Potential for the role to become permanent The chance to be part of a values-led organisation committed to excellent care If you’re driven, compassionate, and ready to lead a Live-In Care service to success, we’d love to hear from you. Noble Live-In Care is part of the CCH Group, an equal opportunities employer Region: South West England

Responsibilities

This key leadership role is responsible for the smooth, effective, and compliant delivery of the Live-In Care service across the assigned locality, managing a caseload of customers and ensuring high service standards. Key duties include managing and supporting Live-In Carers, driving service growth, and ensuring compliance with CQC standards.