Live Operations & Scheduling Manager at Rapid Repair Network Limited
Lyndhurst SO43 7PE, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

21 Nov, 25

Salary

40000.0

Posted On

21 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Other Industry

Description

Job Advert
Role: Live Operations & Scheduling Manager
Salary: 40k salary + performance/impact rewards
Type: Full time, Monday to Friday.
Location: Minstead, office based.
Keep our techs, teams, and timelines in perfect sync.
At Repaired Today, we don’t just turn up to repair a car — we deliver time, trust and excellence to our clients. Every booking is a promise, and you’ll be the one who makes sure we keep it.
We’re looking for a commercially minded live operations leader to run our entire daily repair schedule, manage our repair technician’s diaries, CRM platform, and keep our vans moving like clockwork. You’ll oversee our daily repairs and new bookings , making sure our technicians arrive on time, fully equipped, and ready to deliver a flawless repair experience.
This is a central command seat — where quick thinking, clear communication, and sharp commercial instincts are essential.

Responsibilities
  • Own the entire live schedule across all our repair vans, ensuring routes are efficient, profitable, and smooth.
  • Slot in new and last-minute bookings without disrupting the day’s flow.
  • Operate and optimise our tech platform — from booking management to route planning.
  • Track live jobs, review notes, confirm completions, and follow up on anything outstanding.
  • Be the real-time support hub for our technicians — solving problems, rerouting if needed, and keeping everyone on track.
  • Collaborate with customer success on client updates and with our deployment to handle incoming leads (with support from your Head of Division).
  • Spot trends and continuously improve — analysing data to make future days run even better.
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