VGW IS AN INTERACTIVE ENTERTAINMENT COMPANY, HARNESSING TECHNOLOGY AND CREATIVITY TO DELIVER WORLD-CLASS, FREE TO PLAY ONLINE SOCIAL GAMES.

We have an exciting opportunity to join our Product team and are currently looking for a Live Operations Specialist to join the team.
Are you passionate about social live casino games and operational excellence? We’re looking for a Live Operations Specialist to deliver a smooth, engaging, and high-performing social live casino experience to our players. If you have an eye for detail, a data-driven mindset, and a knack for optimising workflows, this role is for you.

KEY RESPONSIBILITIES WILL INCLUDE:

• Support the day-to-day operations of our social live casino product, ensuring seamless gameplay and optimal performance.
• Monitor key performance metrics, identifying areas for improvement to enhance the player experience.
• Work closely with game providers and internal teams to resolve issues and optimise social live casino offerings.

WHAT YOU WILL BRING TO THE ROLE:

• Experience in live social casino operations or a similar games industry role.
• Strong analytical skills with the ability to track and interpret performance data.
• Excellent problem-solving abilities and attention to detail.
• Ability to collaborate with multiple teams to ensure smooth operations.
• Passion for live social casino games and player engagement.