Livestream Trainer & Manager at Intrepid Asia

Ho Chi Minh City, , Vietnam -

Full Time

Start Date

Immediate

Expiry Date

08 Aug, 26

Salary

0.0

Posted On

10 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Management, Livestream Hosting, Performance Coaching, KPI Management, Content Strategy, Presentation Skills, Sales Techniques, Data Analysis, E-commerce Platform Management, Interpersonal Communication, Crisis Handling, People Management

Industry

Software Development

Description

Who we are Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. We are growing rapidly and as the exclusive partner of Flywheel in SEA, we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end. The team you will be part of The Social Commerce Team is a fast-growing team leading the way in livestream selling, short video content, and affiliate marketing across Southeast Asia. We work with top brands, combining creativity, data, and platform expertise to drive real commercial results. As part of Intrepid’s end-to-end eCommerce ecosystem, we gain broad exposure across operations, collaborate with cross-functional experts, and play a key role in shaping how brands connect with digital shoppers in real time. The part you will play We are looking for an experienced Host Manager to oversee and lead our in-house livestream host team. This leadership role is vital for boosting host performance, establishing best practices, and building a team that can deliver high-quality livestreams, thereby increasing brand engagement and driving revenue for our brands. The Host Manager will serve as a primary mentor and performance coach, developing and aligning team skills and capabilities with the business goals. Team Management & Leadership Lead and manage a team of in-house livestream hosts, ensuring smooth daily operations. Assign hosting schedules and monitor livestream performance across multiple online platforms (Shopee, TikTok, and Lazada). Act as the first escalation point for hosts regarding livestream execution and technical/operational issues. Training & Development Design and deliver training programs for hosts (hosting & presentation skills, product knowledge, sales techniques, crisis handling). Provide regular coaching and feedback through mock sessions, performance reviews, and 1:1 mentoring. Keep the team updated on new trends, platform changes, and livestream best practices. Performance Management Establish KPIs and performance standards for hosts (viewership, engagement, sales conversion, professionalism). Monitor livestream performance and analytics, and provide recommendations to enhance results. Provide regular reports to department leadership on host and team performance, challenges, and improvement strategies. Content Strategy Collaboration & Management Work closely with Social KAMs, Production & Content teams, and Brand to ensure host scripts, product positioning, and livestream storylines align with Brand and business objectives. Support the creative development of engaging show formats, interactive activities, and in-house video content. Ensure consistency of brand messaging and on-camera representation across all hosts. Operational Excellence Standardize host-related workflows and develop playbooks for livestream preparation, execution, and post-show review. Coordinate with the production team to ensure proper technical setup, lighting, and sound support for the host's performance. Experience: Proven track record as a successful livestream host with clear accomplishments in growing viewership, duration, engagement, conversion, and sales. 3–6 years of experience in livestreaming, eCommerce, or related fields. At least 2 years in a team lead or managerial role Skills & Competencies: Strong leadership and people management skills. Proven ability to coach and develop talent, with an emphasis on presentation and content-driven sales skills. Excellent communication and interpersonal skills. Solid understanding of the eCommerce platforms (Shopee, TikTok, Lazada) and livestreaming dynamics. Analytical mindset to interpret performance data and develop actionable plans. Comfortable working in a fast-paced, high-growth environment. Others: English proficiency is an advantage. Flexibility to work evenings or weekends based on livestream schedules. In return, you will be getting You will work with our portfolio of leading international brands, delivering engaging livestreams and video content to the highest standards. This role offers exposure and experience that can open many opportunities in the industry. Many of our livestream hosts have gone on to become key brand ambassadors or built followings of millions while at Intrepid — the world is truly your oyster! We believe in an end to end omni-channel and full funnel approach to ensure seamless and consistent consumer journeys, and intrepid is one of the very few players who offer that full array of services under one roof. Brands love this model as it's streamlined and delivers strong performance, hence we are rapidly growing. This offers you wide exposure and exciting growth opportunities We believe in the combined power of creative genius and a data-driven approach. Whether it is live streaming, video or affiliates, you will have the data and knowledge how to analyze & optimize at your fingertips, so you can add that spark of creative brilliance to create magic. With your talent and our training, we deliver high performance. We are international, we know how to scale, and we are stable. Content is local, but what resonates and best practices apply across countries. Our regional exposure and teams allow us to learn faster and organize ourselves in the best way possible. You are joining a proven international company with a strong track record, but we move fast with a lot of freedom, a collaborative culture and no politics. The best of both worlds. We also offer Best of Both Worlds We are a scale up: the sophistication of a small multinational, with the agility of a start-up. This means you get to work on cutting-edge projects, and besides your 'standard' job description, we love to see you show entrepreneurial initiative and want to see your take on how you can take your role and our company to the next level. Good ideas get implemented. You are the master of your own destiny. Culture that Brings Out the Best At Intrepid, culture is not just a buzzword, it is what we practice at work every day. We believe in collaboration over competition, transparency over politics, and willingness to learn over ego. You will be part of a team where people genuinely support one another, celebrate wins together, and face challenges head-on as one. We put our all into the work but we balance it with fun, whether that is through team lunches, after-work hangouts, events or shared laughter in the office. This is a place where you can thrive professionally while having a great time. Grow Without Limits Learning at Intrepid is constant and dynamic. You will have access to formal training through face-to-face sessions, coaching and our very own Intrepid Academy. On top of that, real-world experience such as leading clients, working with advanced tech, and mastering best-in-class processes will accelerate your growth every step of the way. Surrounded by a talented team that raises the bar daily, in a rapidly growing and ever-expanding business, the opportunities for your development are endless. Rewarding You Right We believe great work deserves great rewards at Intrepid. That’s why we offer competitive compensation and generous benefits, including comprehensive insurance and ample leave, to support you both in and out of the workplace. We want you to feel valued, cared for, and empowered to bring your best self to work every day. Note: We will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties

Responsibilities

Lead and manage a team of in-house livestream hosts to drive brand engagement and revenue across platforms like Shopee, TikTok, and Lazada. Design training programs, monitor performance KPIs, and collaborate with content teams to align scripts with business objectives.