At Toma, we’re building something unorthodox—a fully AI-driven workforce for the $2T automotive space.
Our small team (from Scale AI/Uber, Braze, Columbia, Berkeley, and Waterloo) spent months living and breathing dealerships to learn the ropes.
We’ve built an in-house voice AI and agentic workflow orchestration platform, grown $100k ARR MoM purely through word-of-mouth, and raised capital from the best of the best investors in Silicon Valley on our way to create the world’s first “ghost dealerships.”

ABOUT THE ROLE

We’re looking for a Customer Success Engineer who sits at the intersection of AI knowledge and client-facing execution. You’ll guide our customers (automotive dealerships) through setup, onboarding, and adoption — while also leveraging your knowledge of LLMs, prompt engineering, and AI workflows to ensure they get real value from our platform.
This role is perfect for someone who enjoys building client relationships, owning the onboarding process, and tweaking prompts, workflows, or settings to get the best results for their clients.