ENSURING OPTIMAL GUEST EXPERIENCE

• Maintains appropriate HOB environment
• Maintain all HOB guest service standards
• Maintain high level of Guest Relations

ESSENTIAL PERSONAL & INTERPERSONAL SKILLS

• Capable of maintaining a positive attitude
• Maintains objective view in all circumstances
• Listens empathetically to Management and hourly TeamMembers
• Maintains organization and focus
• Takes creative risks to enhance revenue
• Behaves professionally to maintain/enhance positive image of HOB
• Thinks creatively to produce new possibilities in all areas of operations
• Maintains and engenders composure to assuage volatile situations
• Shows respect by considering the rights and dignity of others rather than just self
• Communicates assertively in a non-aggressive, candid manner
• Maintains personal integrity by abiding by and supporting the values and principals of the company
• Coordinates with marketing, talent and box office departments on special promotions and/or guest lists

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

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